Gerald Ratner: The Rise and Fall and Rise Again - Tapa dura

"...[a] rollicking read" (Financial Times, Monday 29th October 2007) "contains lessons for us all" (Management Today, November 2007) "self-effacing, revealing and human." (Financial Times, Wednesday 26th November 2007) "...it is a compelling insight into retail history and the internal workings of a behemoth, international jewelry company." (Idex Magazine - International Diamond Exchange, January 2008) "His jewellery might have been "crap" but his book isn't. This slim volume of memoirs is extremely readable..." (The Independent, Extra, Thu 13th March) "a case study of how retailing nous shaped a winning formula on both sides of the Atlantic." (The Oldie, April 2008)

In 1991 Gerald Ratner was booked to make what should have been an everyday speech at the Institute of Directors. Should have been. When the words "total crap" come out of his mouth in connection with a decanter and glasses set sold by his company, H. Samuel, it all turned out slightly different. The Rise and Fall...And Rise Again tells the full story, in Gerald Ratner's own words, of what lead him to that point at the IoD, the horror of what happened in the immediate aftermath, the fallout and the comeback. This is the fi rst time Gerald Ratner has given his side of the story. And what a story it is. You'll fi nd out: How he wiped GBP500m off the value of his own company virtually overnight All the details about the initial gaffe and how he compounded it by remarking that some of the earrings were "cheaper than an M&S prawn sandwich but probably wouldn't last as long" How "doing a Ratner" has entered into the vocabulary of British business The wilderness years sitting glued to the sofa in front of Countdown How he has bounced back, rediscovering his entrepreneurial spark by building up a health club business and, more recently, the immensely successful online jewellery retailer Geraldonline.com The story's not over yet...