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"Dr. Nichols writes as if he is speaking directly to us--and he speaks in a way that makes us not only able, but eager, to listen. What happens between him and his readers embodies key elements of what he wants us to learn about listening. Along the way, we learn about much more."--Thelma Jean Goodrich, PhD, Family Institute of Westchester
"I use this book in teaching first-semester graduate students counseling micro-skills. The students endorse it as the best of the texts I use. The Lost Art of Listening uses pragmatic examples from real life to illustrate active listening. This approach makes the material come alive for students who are just learning active listening, and is a great refresher for those who are already familiar with it. In addition, I often recommend the book to couples I see in my private practice."--Iverson M. Eicken, PhD, Adjunct Instructor, Department of Counseling, California State University, FullertonOne person talks; the other listens. It's so basic that we take it for granted. Unfortunately, most of us think of ourselves as better listeners than we actually are. Why do we so often fail to connect when speaking with family members, romantic partners, colleagues, or friends? How do emotional reactions get in the way of real communication? This thoughtful, witty, and empathic book has already helped over 125,000 readers break through conflicts and transform their personal and professional relationships. Experienced therapist Mike Nichols provides vivid examples, easy-to-learn techniques, and practical exercises for becoming a better listener--and making yourself heard and understood, even in difficult situations.
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