All I Said Was...: What Every Supervisor, Employee, and Team Should Know to Avoid Insults, Lawsuits, and the Six O'Clock News - Tapa blanda

It takes little imagination to think of how easily a single thoughtless, stupid or cruel remark can cause enormous damage to a person's career dreams and professional standing. Numerous examples can be found in the newspapers and on the six o'clock news. All I Said Was ... is an experienced navigator's advice on how to avoid the rocks and shallows of a workplace that is increasingly diverse and confrontational. Written by a management consultant and a former EEO officer, the book steers a course between being hypersensitive and being indifferent to the feelings of others. Its practical approach can be used by individuals and employers to prevent harassment, avoid public relations disasters, and foster trust.

Michael Wade is a partner with Sanders Wade Rodarte Consulting Inc. in Phoenix, Arizona, He advises both public and private sector employers. Prior to starting his consulting practice in 1984, Michael served as the EEO Administrator for the City of Phoenix and as the Command Equal Opportunity Officer for the United States Army Criminal Investigation Command in Washington, D.C. He has advised corporate executives, police and fire chiefs, city managers, Army generals, professional basketball players, and entry-level employees on sensitive issues. He writes Execupundit.com, a leadership and management blog that has an international readership. He also writes an online career management column for U.S. News & World Report. Michael holds a Juris Doctorate from the University of Arizona College of Law and is the author of "Leadership's Adversary: Winning the War between Leadership and Management," "How to Make Presentations to Councils and Boards," and "EEO Management: How to Advance Equal Opportunity without Using Quotas or Singing Kumbaya."