How to Win the Sale and Keep the Customer: Telephone Sales Scripts, Marketing Letters, Voice Mail & Email Messages - Tapa blanda

Ann Barr, a sales trainer and business consultant, is a seminar speaker for numerous clients in the U.S. and Canada, including the International Imaging Technology Council, Toshiba America Business Solutions, The Ricoh Corporation and Panasonic. She is the author of the best-selling 102 Tips for Profitable Telephone and Direct Mail Marketing, available at www.profitbyphone.com