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Includes Real-World Scenarios, Hands-On Exercises, and Access to Exam Prep Software Featuring:
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Over 300 Sample Questions
Electronic Flashcards
Everything you need to ace the ITIL® Foundation exam
The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification test for IT management professionals. If you are among the nearly quarter-million IT managers worldwide who will sit for the exam this year, the ITIL Foundation Exam Study Guide is one resource you don't want to be without. It provides you with all the background information, expert, in-depth reviews, learning aids, and practice, practice, practice you need to pass the test with flying colors. Completely up-to-date and organized around the current ITIL Foundation syllabus, this guide:
Delivering 100% of the Foundation exam objectives in clear, concise language and all the practice you need to ace the test, ITIL® Foundation Exam Study Guide puts you on the fast track to obtaining the world's most highly respected IT management certification.
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