Make Difficult People Disappear: How to Deal with Stressful Behavior and Eliminate Conflict - Tapa dura

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Save your organization by building the skills to deal with difficult people We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, Commander, Organizer, Relater, and Entertainer, readers can then devise effective strategies for diffusing unproductive and damaging behavior. This book serves to change the mindset and behavior of people who deal with difficulty on a regular basis. * Wofford describes how through understanding our behavior differences and natural reactions to stress, that utilizing a plan based on these differences the difficulty simply seems to disappear * Advises everyone from frustrated executives to entrepreneurs tired of dealing with difficult people who suck the life out of their organizations Complete with a step-by-step action plan, Make Difficult People Disappear serves to replenish your confidence and build skills in leading those who until now you didn't know how to manage and felt there was no choice but to continue to deal with or ignore.

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Praise for Make Difficult People Disappear

"Make Difficult People Disappear goes beyond personality profiles and difficult people...It's a must-read for leaders wanting to improve themselves, their teams, and their organizations."
–Phillip Vincent, Field enablement Lead, LATAM, Canada, Microsoft Corp.

"If your focus is on developing a strong team, improving your guest’s experience, and reducing your own leadership stress...read this book."
–Terry Prather, president, SeaWorld Orlando

"Have you ever wondered if you are the difficult person that others want to make disappear? If so, this engaging fable is for you. It will help you identify traits and actions in your own life and produce dynamic, fully functioning teams within your organization."
–Michael Mowdy, CLU, ChFC, Agent, State Farm Insurance

"Everyone has at least one person they wish would disappear. Exit Houdini, enter Monica. Monica has crafted the answers that you can use the minute you buy, read, and implement this book."
–Jeffrey Gitomer, author of The Little Gold Book of YES! Attitude

"A wise bit of advice from a woman who knows what she's doing when it comes to leadership!"
–Imad Raad, Ground Safety/Security Manager, Royal Jet Group

"The journey up the corporate ladder can be filled with difficulty labels, particularly for women. But, this book finally proves that it isn't all about gender or position, but who we are and what we say, Four words: BUY IT. READ IT."
–Kathleen Leischen, Sr. Director of Marketing Research, Office Depot