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9780862787639: Crowning the Customer: How to Become Customer-Driven
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Book by Quinn Senator Feargal

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Customer service is the new competitive business battleground. This book, by an internationally acclaimed entrepreneur, is a hands-on guide for people who run businesses or work in them, written in simple jargon-free style. Feargal Quinn explains: The 'Boomerang Principle' (bringing the customer back); How to get the feel of the market place; How to listen effectively to the customer; Customer panels; Why you should increase the number of complaints; How to introduce fun and surprise into business. An essential handbook for managers, company directors, employees and students.

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  • EditorialO'Brien Press Ltd
  • Año de publicación2002
  • ISBN 10 0862787637
  • ISBN 13 9780862787639
  • EncuadernaciónTapa blanda
  • Número de páginas160

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Otras ediciones populares con el mismo título

9780962480836: Crowning the Customer

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Editorial: Raphel Marketing, Incorporated, 2010
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Quinn, Senator Feargal
Publicado por Gill & Macmillan (2002)
ISBN 10: 0862787637 ISBN 13: 9780862787639
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Descripción Paperback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Nº de ref. del artículo: GOR001452569

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ISBN 10: 0862787637 ISBN 13: 9780862787639
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Descripción Paperback. Condición: Very Good. Crowning the Customer: How to Become Customer-Driven This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 7719-9780862787639

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ISBN 10: 0862787637 ISBN 13: 9780862787639
Antiguo o usado Paperback Cantidad disponible: 1
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Bahamut Media
(Reading, Reino Unido)

Descripción Paperback. Condición: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Nº de ref. del artículo: 6545-9780862787639

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Quinn, Feargal
Publicado por Dublin : O'Brien (1990)
ISBN 10: 0862787637 ISBN 13: 9780862787639
Antiguo o usado Tapa blanda Original o primera edición Cantidad disponible: 1
Librería:
MW Books
(New York, NY, Estados Unidos de America)

Descripción First Edition. Fine copy in the original color-printed, stiff-card wrappers. Particularly and surprisingly well-preserved; tight, bright, clean and especially sharp-cornered. Series; O'Brien business. Physical description; 160 p. ; 22 cm. Summary; Customer service is the new competitive business battleground. This book, by an internationally acclaimed entrepreneur, is a hands-on guide for people who run businesses or work in them, written in simple jargon-free style. Feargal Quinn explains: The 'Boomerang Principle' (bringing the customer back); How to get the feel of the market place; How to listen effectively to the customer; Customer panels; Why you should increase the number of complaints; How to introduce fun and surprise into business. An essential handbook for managers, company directors, employees and students. Subjects; Customer services - Management. Consumer satisfaction. Grocery trade - Ireland - Dublin (County). Customer services. Companies - Customer services - Management aspects. Business & Economics / Customer Relations. 1 Kg. Nº de ref. del artículo: 234909

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Quinn, Feargal
Publicado por Dublin : O'Brien (1990)
ISBN 10: 0862787637 ISBN 13: 9780862787639
Antiguo o usado Tapa blanda Original o primera edición Cantidad disponible: 1
Librería:
MW Books Ltd.
(Galway, Irlanda)

Descripción First Edition. Fine copy in the original color-printed, stiff-card wrappers. Particularly and surprisingly well-preserved; tight, bright, clean and especially sharp-cornered. Series; O'Brien business. Physical description; 160 p. ; 22 cm. Summary; Customer service is the new competitive business battleground. This book, by an internationally acclaimed entrepreneur, is a hands-on guide for people who run businesses or work in them, written in simple jargon-free style. Feargal Quinn explains: The 'Boomerang Principle' (bringing the customer back); How to get the feel of the market place; How to listen effectively to the customer; Customer panels; Why you should increase the number of complaints; How to introduce fun and surprise into business. An essential handbook for managers, company directors, employees and students. Subjects; Customer services - Management. Consumer satisfaction. Grocery trade - Ireland - Dublin (County). Customer services. Companies - Customer services - Management aspects. Business & Economics / Customer Relations. 1 Kg. Nº de ref. del artículo: 234909

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