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Book by Katz Bernard
"Sinopsis" puede pertenecer a otra edición de este libro.
Reseña del editor:
"How to Turn Customer Service Into Customer Sales" is a complete, practical handbook for achieving excellence in customer service. It provides easy-to-follow, step-by-step procedures for all the necessities of a successful customer relations program: research, hiring, training, execution, and follow-up.
"Sobre este título" puede pertenecer a otra edición de este libro.
- EditorialNTC Publishing Group,U.S.
- Año de publicación2000
- ISBN 10 0844231703
- ISBN 13 9780844231709
- EncuadernaciónTapa dura
- Número de páginas168
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How to Turn Customer Service into Customer Sales
Publicado por
McGraw-Hill/Contemporary
(1989)
ISBN 10: 0844231703
ISBN 13: 9780844231709
Antiguo o usado
Tapa dura
Cantidad disponible: 1
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Valoración
Descripción Condición: Very Good. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Nº de ref. del artículo: 39676725-6
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How to Turn Customer Service into Customer Sales
Publicado por
Natl Textbook Co Trade
ISBN 10: 0844231703
ISBN 13: 9780844231709
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Tapa dura
Cantidad disponible: 1
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Descripción Condición: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book. Nº de ref. del artículo: 11-0844231703-G
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EUR 15,37
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Imagen de archivo
How to Turn Customer Service into Customer Sales
Publicado por
Natl Textbook Co Trade
ISBN 10: 0844231703
ISBN 13: 9780844231709
Antiguo o usado
Tapa dura
Cantidad disponible: 1
Librería:
Valoración
Descripción Condición: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book. Nº de ref. del artículo: 6-0844231703-G
Comprar usado
EUR 15,37
Convertir moneda