The Old Dispensation: Loyalty in Business - Tapa dura

This work explores today's loss of employee loyalty and posits that this loss is rooted in a major change in American social character, a change that has overturned an older tradition dating from the 1880s. Evidence is found in a historical review of public opinion-poll data and in the author's research, which reveal a sharp distinction in attitudes by age cohort, implying that a shift in social character has occurred. The work concludes with an exploration of the possible economic and social consequences of the loss of loyalty and the new social character emerging in America.