Serving LGBTIQ Library and Archives Users: Essays on Outreach, Service, Collections and Access - Tapa blanda

• “a long-awaited and welcome guide...should be a welcome addition to any library”—Library Journal
• “Of great importance for any library’s professional collection”—ARBA
• “Before the publication of this book there was very little available on library issues and resources for these communities so it would be a useful addition to the library’s professional development collection.”—The Australian Library Journal
• “An invaluable text.... This guide is a necessary and essential resource for a wide range of institutions and professionals that will introduce readers to the topic in a clear, informative, and entertaining manner...definitive...filled with a wealth of resources for all information professionals and institutions...deserves a place on the shelves of all institutions”—Archival Issues
• “Definitive...deserves a place on the shelf at all libraries...should be mandatory reading for staff and faculty”—Feminist Collections.

Building upon the legacy of Gay and Lesbian Library Service (1990, "invaluable"--Library Journal; "recommended"--Booklist), this current anthology brings the discussion into a 21st century context by broadening the community base served and by examining the role of the Internet and Web 2.0 in libraries and archives. Many chapters include personal accounts of individuals' experiences to illustrate the importance of library services to lesbian, gay, bisexual, transgender, intersex, and queer/questioning users. Specific topics include: library services provided to LGBTIQ youth; collection assessment and the process of gauging user satisfaction; the classification of LGBTIQ resources in the Dewey Decimal Classification system; attempts to restrict access to LGBTIQ resources through challenges, censorship, and Internet filtering; and workplace concerns of LGBTIQ library workers. Instructors considering this book for use in a course may request an examination copy here.