Safety at the Sharp End: A Guide to Non-Technical Skills

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9780754646006: Safety at the Sharp End: A Guide to Non-Technical Skills

Many 21st century operations are characterised by teams of workers dealing with significant risks and complex technology, in competitive, commercially-driven environments. Informed managers in such sectors have realised the necessity of understanding the human dimension to their operations if they hope to improve production and safety performance. While organisational safety culture is a key determinant of workplace safety, it is also essential to focus on the non-technical skills of the system operators based at the 'sharp end' of the organisation. These skills are the cognitive and social skills required for efficient and safe operations, often termed Crew Resource Management (CRM) skills. In industries such as civil aviation, it has long been appreciated that the majority of accidents could have been prevented if better non-technical skills had been demonstrated by personnel operating and maintaining the system. As a result, the aviation industry has pioneered the development of CRM training. Many other organisations are now introducing non-technical skills training, most notably within the healthcare sector. Safety at the Sharp End is a general guide to the theory and practice of non-technical skills for safety. It covers the identification, training and evaluation of non-technical skills and has been written for use by individuals who are studying or training these skills on CRM and other safety or human factors courses. The material is also suitable for undergraduate and post-experience students studying human factors or industrial safety programmes.

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About the Author:

Rhona Flin (BSc, PhD Psychology) is Professor of Applied Psychology in the School of Psychology at the University of Aberdeen, UK. She is a Chartered Psychologist, a Fellow of the British Psychological Society and of the Royal Society of Edinburgh. Paul O'Connor (BSc, MSc, PhD Psychology) has carried out human factors research in a number of high risk industries and the military. Margaret Crichton (MA, MSc, PhD Psychology) is a Chartered Psychologist and founder of People Factor Consultants Ltd. She has published in both academic and industry journals.

Review:

'The text is lively and well illustrated with relevant figures and tables. Very interesting, informative and exploratory, it manages to balance the strictly technical and the non-technical with a welcome sense of humour and a refreshing degree of caring sensitivity to human rights and behaviour. Another Ashgate book which opens doors for new solutions to old and new safety problems.' --The RoSPA Occupational Safety & Health Journal, May 2008

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Flin, Rhona; O'Connor, Paul
Editorial: CRC Press
ISBN 10: 0754646009 ISBN 13: 9780754646006
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Descripción CRC Press. PAPERBACK. Estado de conservación: New. 0754646009 US STUDENT EDITION - Free Tracking number with every purchase. Satisfaction guaranteed. Orders ship within 1-2 business days. (Hawaii,Alaska, Puerto Rico and APO's, allow additional time for delivery.). Nº de ref. de la librería Z0754646009ZN

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Rhona Flin
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Descripción Estado de conservación: New. Brand New Book. Nº de ref. de la librería 0754646009SRB

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Rhona Flin, Paul O Connor, Margaret Crichton
Editorial: Taylor Francis Ltd, United Kingdom (2008)
ISBN 10: 0754646009 ISBN 13: 9780754646006
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The Book Depository
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Descripción Taylor Francis Ltd, United Kingdom, 2008. Paperback. Estado de conservación: New. New ed.. Language: English . Brand New Book. Many 21st century operations are characterised by teams of workers dealing with significant risks and complex technology, in competitive, commercially-driven environments. Informed managers in such sectors have realised the necessity of understanding the human dimension to their operations if they hope to improve production and safety performance. While organisational safety culture is a key determinant of workplace safety, it is also essential to focus on the non-technical skills of the system operators based at the sharp end of the organisation. These skills are the cognitive and social skills required for efficient and safe operations, often termed Crew Resource Management (CRM) skills. In industries such as civil aviation, it has long been appreciated that the majority of accidents could have been prevented if better non-technical skills had been demonstrated by personnel operating and maintaining the system. As a result, the aviation industry has pioneered the development of CRM training. Many other organisations are now introducing non-technical skills training, most notably within the healthcare sector.Safety at the Sharp End is a general guide to the theory and practice of non-technical skills for safety. It covers the identification, training and evaluation of non-technical skills and has been written for use by individuals who are studying or training these skills on CRM and other safety or human factors courses. The material is also suitable for undergraduate and post-experience students studying human factors or industrial safety programmes. Nº de ref. de la librería AAZ9780754646006

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Rhona Flin, Paul O Connor, Margaret Crichton
Editorial: Taylor Francis Ltd, United Kingdom (2008)
ISBN 10: 0754646009 ISBN 13: 9780754646006
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The Book Depository US
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Descripción Taylor Francis Ltd, United Kingdom, 2008. Paperback. Estado de conservación: New. New ed.. Language: English . Brand New Book. Many 21st century operations are characterised by teams of workers dealing with significant risks and complex technology, in competitive, commercially-driven environments. Informed managers in such sectors have realised the necessity of understanding the human dimension to their operations if they hope to improve production and safety performance. While organisational safety culture is a key determinant of workplace safety, it is also essential to focus on the non-technical skills of the system operators based at the sharp end of the organisation. These skills are the cognitive and social skills required for efficient and safe operations, often termed Crew Resource Management (CRM) skills. In industries such as civil aviation, it has long been appreciated that the majority of accidents could have been prevented if better non-technical skills had been demonstrated by personnel operating and maintaining the system. As a result, the aviation industry has pioneered the development of CRM training. Many other organisations are now introducing non-technical skills training, most notably within the healthcare sector. Safety at the Sharp End is a general guide to the theory and practice of non-technical skills for safety. It covers the identification, training and evaluation of non-technical skills and has been written for use by individuals who are studying or training these skills on CRM and other safety or human factors courses. The material is also suitable for undergraduate and post-experience students studying human factors or industrial safety programmes. Nº de ref. de la librería AAZ9780754646006

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Flin, Rhona/ O'Connor, Paul/ Crichton, Margaret
Editorial: Ashgate 2008-02-28 (2008)
ISBN 10: 0754646009 ISBN 13: 9780754646006
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Descripción Ashgate 2008-02-28, 2008. PAPERBACK. Estado de conservación: New. Nº de ref. de la librería NU-GRD-00586480

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Rhona Flin, Paul O'Connor, Margaret Crichton
Editorial: Ashgate 2008-01-28, Aldershot (2008)
ISBN 10: 0754646009 ISBN 13: 9780754646006
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Descripción Ashgate 2008-01-28, Aldershot, 2008. paperback. Estado de conservación: New. Nº de ref. de la librería 9780754646006

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Descripción Estado de conservación: New. Depending on your location, this item may ship from the US or UK. Nº de ref. de la librería 97807546460060000000

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Rhona Flin; Paul O'Connor
Editorial: CRC Press (2008)
ISBN 10: 0754646009 ISBN 13: 9780754646006
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Descripción CRC Press, 2008. Paperback. Estado de conservación: New. book. Nº de ref. de la librería 0754646009

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Rhona Flin
Editorial: Routledge (2008)
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Descripción Routledge, 2008. PAP. Estado de conservación: New. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Nº de ref. de la librería GB-9780754646006

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Rhona Flin, Paul O'Connor and Margaret Crichton
Editorial: Ashgate Publishing Company (2008)
ISBN 10: 0754646009 ISBN 13: 9780754646006
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Descripción Ashgate Publishing Company, 2008. Estado de conservación: New. 2008. Paperback. Presents the theory and practice of non-technical skills for safety. This guide covers the identification, training and evaluation of non-technical skills. It is intended for those who are studying or training these skills on Crew Resource Management and other safety or human factors courses. Num Pages: 300 pages, black & white illustrations, black & white line drawings, black & white tables, figures. BIC Classification: KNXC. Category: (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 233 x 177 x 21. Weight in Grams: 626. . . . . . . Nº de ref. de la librería V9780754646006

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