Evaluating Human Capital Projects: Improve, Prove, Predict - Tapa blanda

Críticas

‘This is a well written and much needed book that addresses the ‘black hole of accountability’ – how we evaluate the huge sums spent on HR each year. It offers a structured and thoughtful approach to understanding and refining the organization through evaluation and implementation. With the inclusion of practical examples and case studies Evaluating Human Capital Projects is recommended reading for those responsible for evaluation – from CEOs to Project managers; from consultants to thinking practitioners.’ – Monica Lee, Visiting Professor, Newcastle Business School, University of Northumbria, UK

‘Harrison and Massy have produced a valuable addition to the evaluation literature with a book that is of practical value to many practitioners in commerce, development, health and local government. The book's strength is its focus on people and their importance in driving change. In particular they recognize the importance of gaining buy-in, learning, and application to the workplace before sustainable change can be achieved. There is no automatic link between spending money and achieving an outcome. The authors provide a practical guide to systematically measure impact based on the logic model of Donald Kirkpatrick and adaptions by Jack Phillips. The book is packed with examples which relate the evaluation process to one of continuous improvement. They successfully distance evaluation from the days when it was seen as a 'one-off' activity taking place long after the original intervention.’ - Dr Colin Jacobs, President UK Evaluation Society

Reseña del editor

How can we be sure that all those projects, programmes and activities that depend for their quality, efficiency and effectiveness on people’s performance have met their objectives?

How can we improve the ways in which these projects, programmes and activities are planned so that realistic and useful measurement of their outcomes and value for money becomes possible?

How can we produce from these evaluations data of the quality and a standard required to drive future improvement?

Evaluating Human Capital Projects addresses these issues for professionals in the private, the public and the not-for-profit sectors. It shows them how to plan and track their investments with the professionalism and discipline widely applied to other capital investments. It is also written as a sourcebook for both professional and Masters-level students in business, health and a wide range of socio-economic disciplines.

It addresses effective planning, stakeholder engagement, result-tracking, the identification and removal of barriers to good performance. It provides ideas, theoretical background, extensive references to practice and analysis from the authors’ extensive experience or planning, collection of data, analysis of data and attribution, and reporting to drive future improvement.

It is intended to raise the bar on the professionalism with which human capital investments are planned and measured.