Operations Management

3,86 valoración promedio
( 7 valoraciones por GoodReads )
 
9780230362901: Operations Management

An in-depth yet accessible guide to operations management with case studies on a range of global brands. Fully updated to provide relevant coverage of service and manufacturing industries

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Críticas:

'This state-of-the-art textbook sets a new standard in clarity of exposition and elegance of design. Bristling with concepts and diagrams, insights and examples, critical reflections and study activities, it will be both a joy to use and a source of continuing inspiration for teachers and students alike. If only more business books were such a delight to read!'
- Dr Jules Goddard, Fellow, Centre for Management Development, London Business School, UK

'For me, strategy is a combination of customer focus, effective leadership and delivering products and services to the customer smoothly – that is, how we operate the business. Operations is too often overlooked and yet is absolutely critical. This textbook is packed with tools and worked examples that will enable you to become a better strategist, through streamlining delivery to the customer.'
- Dr Liz Mellon, Executive Director and Regional Managing Director India, Duke Corporate Education
 
'The book's concepts are based on a sound and well-proven theoretical platform, but the essence of the book is the concrete and easy-to-understand practical applications. It will help managers at all levels understand the importance and power of operational excellence.'
– Professor Pär Åhlström, Department of Management and Organization, Stockholm School of Economics, Sweden

'At last! A different kind of textbook – lively and energetic, modern, fun to read, full of practical examples and colourful. It breaks the mould. With content and well-researched materials, this book will be of great value to all who read and learn from it.'

- Gay Haskins, former Dean of Executive Education, SaId Business School, University of Oxford, UK

'I really like the depth and coverage of the new edition of Hill and Hill's Operations Management. The use of contemporary materials reflecting new/latest industrial practices and more recent theoretical developments.'
- Yufeng Zhang, Lecturer in Operations Management, University of Birmingham, UK

'The structure of the book flows really nicely. The book adopts a very accessible approach and makes extensive use of visual representations of key concepts. Each chapter includes very good number of cases to support the conceptual discussions. The cases are not only just relevant but, as importantly, talk about recent practices seen in industry.'

- Tolga Bektas, Senior Lecturer and Module Leader in Operations Management, School of Management, University of Southampton, UK

'Overall I like very much the overwhelming amount of case situations illustrating the concepts and practices; I also like the continued referring to the Order Winners / Order Qualifiers methodology of Terry Hill – that's his stronghold of course.'

- Luc Chalmet, Academic Director, Operations & Supply Chain Excellence, Antwerp Management School, University of Antwerp, Belgium

'The reader-focused learning features, including the Executive Summary features and short cases, illustrate the importance of each topic and are really engaging and well-articulated.'

- Luisa Huaccho Huatuco, Lecturer in Operations & Business Processes, University of Leeds, UK


Reseña del editor:

Whether an organisation treats patients, makes clothes or cuts people's hair, its operations function plays a crucial role in helping the business meet its sales and profit targets, and achieve its long-term strategic objectives. A well-managed operations function will significantly contribute to the success of a business, while a poorly-managed one can lead to disaster! It is essential that managers understand the role of operations within their organisation.

This new edition of Operations Management contains many new and innovative features such as:
• 'Driving Business Performance' - how to use the ideas in each chapter to drive the performance of an organisation
• 'Executive Insights' and 'In practice' - the key issues to consider when applying the concepts and ideas in practice
• 'Exploring further' - resources suitable for executives such as TED talks, journal articles, books, films and websites at the end of each chapter

And, additional executive-focused chapters on:
• 'Analysing Operations' - how to analyse an operation before working out how to improve it
• 'Corporate social responsibility' - managing operations to meet an organisation's social and environmental responsibilities

Operations Management provides a comprehensive, postgraduate/executive-focused overview of the subject area that equally covers both service and manufacturing sectors to reflect student needs.

Additional supporting materials are also available on the companion website at www.palgrave.com/business/om3e such as: self-check questions, bonus chapters and OM through film worksheets for students. Here lecturers will find PowerPoint slides, case study teaching notes and guidelines on teaching OM through film.

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1.

Alex Hill, Terry Hill
Editorial: Palgrave MacMillan, United Kingdom (2014)
ISBN 10: 0230362907 ISBN 13: 9780230362901
Nuevos Paperback Cantidad: 1
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The Book Depository
(London, Reino Unido)
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Descripción Palgrave MacMillan, United Kingdom, 2014. Paperback. Estado de conservación: New. 3rd Revised edition. 278 x 216 mm. Language: English . Brand New Book. Whether an organisation treats patients, makes clothes or cuts people s hair, its operations function plays a crucial role in helping the business meet its sales and profit targets, and achieve its long-term strategic objectives. A well-managed operations function will significantly contribute to the success of a business, while a poorly-managed one can lead to disaster! It is essential that managers understand the role of operations within their organisation. This new edition of Operations Management contains many new and innovative features such as: * Driving Business Performance - how to use the ideas in each chapter to drive the performance of an organisation * Executive Insights and In practice - the key issues to consider when applying the concepts and ideas in practice * Exploring further - resources suitable for executives such as TED talks, journal articles, books, films and websites at the end of each chapter And, additional executive-focused chapters on: * Analysing Operations - how to analyse an operation before working out how to improve it * Corporate social responsibility - managing operations to meet an organisation s social and environmental responsibilities Operations Management provides a comprehensive, postgraduate/executive-focused overview of the subject area that equally covers both service and manufacturing sectors to reflect student needs. Additional supporting materials are also available on the companion website at such as: self-check questions, bonus chapters and OM through film worksheets for students. Here lecturers will find PowerPoint slides, case study teaching notes and guidelines on teaching OM through film. Nº de ref. de la librería AAU9780230362901

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Alex Hill
Editorial: Palgrave Macmillan (2012)
ISBN 10: 0230362907 ISBN 13: 9780230362901
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Descripción Palgrave Macmillan, 2012. PAP. Estado de conservación: New. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Nº de ref. de la librería BB-9780230362901

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Alex Hill, Terry Hill
Editorial: Palgrave MacMillan, United Kingdom (2014)
ISBN 10: 0230362907 ISBN 13: 9780230362901
Nuevos Paperback Cantidad: 1
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The Book Depository US
(London, Reino Unido)
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[?]

Descripción Palgrave MacMillan, United Kingdom, 2014. Paperback. Estado de conservación: New. 3rd Revised edition. 278 x 216 mm. Language: English . Brand New Book. Whether an organisation treats patients, makes clothes or cuts people s hair, its operations function plays a crucial role in helping the business meet its sales and profit targets, and achieve its long-term strategic objectives. A well-managed operations function will significantly contribute to the success of a business, while a poorly-managed one can lead to disaster! It is essential that managers understand the role of operations within their organisation. This new edition of Operations Management contains many new and innovative features such as: * Driving Business Performance - how to use the ideas in each chapter to drive the performance of an organisation * Executive Insights and In practice - the key issues to consider when applying the concepts and ideas in practice * Exploring further - resources suitable for executives such as TED talks, journal articles, books, films and websites at the end of each chapter And, additional executive-focused chapters on: * Analysing Operations - how to analyse an operation before working out how to improve it * Corporate social responsibility - managing operations to meet an organisation s social and environmental responsibilities Operations Management provides a comprehensive, postgraduate/executive-focused overview of the subject area that equally covers both service and manufacturing sectors to reflect student needs. Additional supporting materials are also available on the companion website at such as: self-check questions, bonus chapters and OM through film worksheets for students. Here lecturers will find PowerPoint slides, case study teaching notes and guidelines on teaching OM through film. Nº de ref. de la librería AAU9780230362901

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HILL, TERRY
Editorial: Palgrave (2012)
ISBN 10: 0230362907 ISBN 13: 9780230362901
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Descripción Palgrave, 2012. Paperback. Estado de conservación: NEW. 9780230362901 This listing is a new book, a title currently in-print which we order directly and immediately from the publisher. Nº de ref. de la librería HTANDREE0152712

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Hill, Dr Alex; Hill, Terry
ISBN 10: 0230362907 ISBN 13: 9780230362901
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Descripción Estado de conservación: New. Depending on your location, this item may ship from the US or UK. Nº de ref. de la librería 97802303629010000000

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Hill, Dr Alex; Hill, Terry
Editorial: Palgrave Macmillan (2012)
ISBN 10: 0230362907 ISBN 13: 9780230362901
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Descripción Palgrave Macmillan, 2012. Estado de conservación: New. Nº de ref. de la librería EH9780230362901

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Alex Hill
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ISBN 10: 0230362907 ISBN 13: 9780230362901
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Descripción Palgrave Macmillan, 2012. PAP. Estado de conservación: New. New Book.Shipped from US within 10 to 14 business days.THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Nº de ref. de la librería IP-9780230362901

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Hill, Terry, Hill, Alex
Editorial: Palgrave Macmillan (2012)
ISBN 10: 0230362907 ISBN 13: 9780230362901
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Descripción Palgrave Macmillan, 2012. Estado de conservación: New. Ideal for courses requiring an in-depth yet accessible guide to operations management, this edition has been fully updated to provide coverage of service and manufacturing industries that reflects the modern business environment. Cases cover a range of global brands, ensuring students can apply theory to the real world. Num Pages: 800 pages, biography. BIC Classification: KJMV5. Category: (U) Tertiary Education (US: College). Dimension: 217 x 275 x 31. Weight in Grams: 1966. . 2012. Third Edition, New edition. Paperback. . . . . . Nº de ref. de la librería V9780230362901

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Alex Hill
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Descripción Palgrave Macmillan, 2012. PAP. Estado de conservación: New. New Book. Delivered from our US warehouse in 10 to 14 business days. THIS BOOK IS PRINTED ON DEMAND.Established seller since 2000. Nº de ref. de la librería IP-9780230362901

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Hill, Dr Alex; Hill, Terry
ISBN 10: 0230362907 ISBN 13: 9780230362901
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Descripción Estado de conservación: New. This item is Print on Demand - Depending on your location, this item may ship from the US or UK. Nº de ref. de la librería POD_9780230362901

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