Human Relations: Interpersonal Job-Oriented Skills: International Edition - Tapa blanda

Accomplished author and national speaker, Andrew DuBrin brings his expertise of Human Relations and Business Psychology to this exciting tenth edition. Focusing on today's work environment, the book takes a two-pronged approach that improves interpersonal skills by first presenting basic concepts and then by featuring a heavy component of skill development and self-assessment. KEY FEATURES: This edition features a new chapter on self-esteem, current research on emotional and social intelligence and fresh cases, exercises and skill builders that prepare students for today's business environment.