Definitive VoiceXML bridges the gap between enterprise and telephony developers, thoroughly addressing the unique challenges of building business voice systems and voice-enabling existing systems. Includes in-depth coverage of VoiceXML programming; effective architectural approaches; and detailed application case studies utilizing VoiceXML, Java servlets, JSP, and .NET. One of the first books to cover the new VXML 2.0, SRGF, and SSML specifications.
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The start-to-finish guide to building enterprise-class VoiceXML applications.
Definitive VoiceXML bridges the gap between enterprise computing and telephony engineering, demonstrating exactly how to build new enterprise-class voice applications and voice-enable existing applications. It's the first book that delivers the depth and breadth of knowledge needed by both enterprise and telephony developers, thoroughly addressing the unique challenges of building voice systems for business.
Whether you're developing systems for customer service, finance, travel, wireless commerce, or anything else, Definitive VoiceXML gives you the proven techniques you need to maximize performance, reliability, and ROI.
Part of The Charles F. Goldfarb Definitive XML SeriesAbout the Author:
ADAM HOCEK has more than 20 years of engineering experience in telephony hardware and software, digital signal processing, and speech processing. At Broadstrokes, Inc., he specializes in developing Java and XML systems to facilitate multidevice communication and collaboration.
DAVID CUDDIHY is a professional software engineer specializing in the areas of genomics, signal processing, audio recognition, and object-oriented software architecture and design. He currently develops VoiceXML-based interactive voice applications for Tell-Eureka Corp. About the Series Editor
Charles F. Goldfarb is the father of XML technology. He invented SGML, the Standard Generalized Markup Language on which both XML and HTML are based. You can find him on the Web at xmlbooks.
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Descripción Prentice Hall PTR, 2002. Paperback. Estado de conservación: New. Never used!. Nº de ref. de la librería P110130463450