BSBFLM403A Manage Effective Workplace Relationships: BSS Business Services Series - Tapa blanda

"The Business Services" series are a set of 7 workbooks addressing individual management competencies from the Business Services Training Package. Written by experienced TAFE teacher-authors, each workbook provides comprehensive coverage of one management module and is perfect for teachers tailoring courses to the national package. Easily a standalone product, each workbook is content-rich, with ample theory to complement the timed activities, skill-checklists and real-life Australian case-studies.

An experienced author and TAFE teacher, Tony is the Series Editor for the Business Services Series, previously edited McGraws 14-book Management Skills Series, and found the time to contribute several workbooks to each. Now the Advanced Skills Lecturer and Management Studies Coordinator at Murray Institute of TAFE, Tony has been a TAFE teacher for more than 30 years.While busy teaching Certificate 4 to Advanced Diploma students, Tony also chairs the TAFESA Quality Assurance Group (Management Studies Sub-Program) and is a Modules Advisor for Certificate IV in Front Line Management. With Malcolm Jowitt, he co-wrote Manage Effective Workplace Relations, Develop Work Priorities and Recruit and Select Personnel.