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Tools, Techniques, and Case Studies to Help You Successfully Manage Your Company's Six Sigma Initiative
Six Sigma is today's most dynamic management approach for dramatically improving product and process qualityalong with employee enthusiasm and involvement. Its success, however, requires a new corporate mindset and an entirely transformed set of management practices. Six Sigma for Managers is a step-by-step guidebook for understanding and managing every facet of this landmark quality initiative. The latest addition to McGraw-Hill's skills-based Briefcase Books series, it gives you the hands-on knowledge and skills you need to:
Six Sigma is the key to unlocking new levels of quality, performance, customer service and profit; as a manager, you are the key to unlocking the power of Six Sigma. Let Six Sigma for Managers show you how to wield this power effectively, and lead the way toward transforming your company into a Six Sigma powerhouse.
Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page:
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