"Sinopsis" puede pertenecer a otra edición de este libro.
‘A brilliant concept... a brilliant book... a mother lode of useable ideas’
Tom Peters
Bestselling author of The Discipline of Market Leaders shows how companies can profit from establishing closer, more co-operative customer-supplier relationships.
One in three market-leading companies is making the most of ‘customer intimacy’ – when suppliers and customers work together as if they were two different aspects of the same organization, jointly pursuing mutual success.
Wiersema is a leading business strategist and consultant to high-performing companies. He describes how customer intimacy works, how to implement it and what pitfalls to look out for, and illustrates with examples from the top companies, including:
Black & Decker, British Airways, Chrysler, Colgate-Palmolive, Fisher-Price, IBM, Levi Strauss, Microsoft, Procter & Gamble, Xerox and many more.
"Sobre este título" puede pertenecer a otra edición de este libro.
Gastos de envío:
EUR 5,70
De Reino Unido a Estados Unidos de America
Descripción Paperback. Condición: Good. The book has been read but remains in clean condition. All pages are intact and the cover is intact. Some minor wear to the spine. Nº de ref. del artículo: GOR001043033
Descripción Paperback. Condición: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Nº de ref. del artículo: GOR002635526
Descripción paperback. Condición: Good. All orders are dispatched the following working day from our UK warehouse. Established in 2004, we have over 500,000 books in stock. No quibble refund if not completely satisfied. Nº de ref. del artículo: mon0006915379
Descripción Condición: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,250grams, ISBN:9780006388395. Nº de ref. del artículo: 9441211
Descripción paperback. Condición: Fair. Wear present.Discolouration present.Fold creasing present.Foxing.Scruff marks and small marks present on the front cover and back cover.Scruff mark present at the sides of pages.Small mark present on a few pages. Slight tearing present.Small dent marks present on the front and back cover.Small stain marks present on the front cover and back cover, at the sides of a few of the pages. Nº de ref. del artículo: E0207998
Descripción paperback. Condición: Good. Book is in good condition. Slight discolouration to the pages. Nº de ref. del artículo: G0217747