Resolving Conflict Successfully: Needed Knowledge and Skills (Roadmaps to Success) - Tapa blanda

Neil H Katz is committed to self-actualization, nonviolence, and participative decision making as a way to influence change among individuals and in organizations and society. His primary interest is facilitating interactive learning and skill development about conflict and its resolution. Katz serves in a leadership capacity in five different conflict resolution programs in the Maxwell School of Citizenship and Public Affairs Syracuse University. He is the author or co-author of over 20 book chapters and articles on conflict resolution and nonviolence and coauthor (with Jack Lawyer) of three highly acclaimed workbooks, Communication Skills for Ministry, Communication and Conflict Resolution Skills, and Communication and Conflict Management Skills.