Workflow Management : Models, Methods, and Systems

"This book is an insightful, authoritative source on workflow modeling and analysis." - Amit P. Sheth, Director, Large Scale Distributed Information Systems Lab and Professor, Department of Computer Science, University of Georgia; "Business process management techniques are of increasing importance in research and in practice; I consider knowledge in this field indispensable for young professionals. I use Workflow Management in my university courses because it combines sound modeling techniques with experience from applications in an impressive way." - Ruediger Valk, Professor of Informatics/Computer Science, University of Hamburg, Germany; "This book provides a very good, wide-ranging introduction to the theory of workflow technology. Of particular note is the rigorous derivation of workflow process models using Petri-net formalization." - David Hollingsworth, Distinguished Engineer, ICL Pathway, UK and Chairman, Workflow Management Coalition, Technical Committee"