Taking Charge / Managing Conflict

Descripción

8vo 175pp. from front flap: "Taking Charge/Managing Conflict sets out a systematic procedure for assuming the role of mediator, whether in an informal or formal setting. The author, an active mediator and arbitrator of labor, commercial, family, and public-policy disputes, has analyzed the tactics and strategies used to resolve conflicts at work, in schools, at home, between citizens and government agencies, and even between nations." #01466. DJ NF: mild age wear, NOT clipped ($22.95). N° de ref. del artículo 1402

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