Management Control of Data Processing: Preventing Management-By-Crisis

Orders usually ship within 2 business days. Shipping costs are based on books weighing 2.2 LB, or 1 KG. Domestic shipping is $3.50 for Media Mail for the first book and $1.00 for each additional book; Priority Mail is $7.00 for the first book and $1.00 for each additional book; overseas is at cost. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required. If your order weighs less than the quoted price, we will reduce the shipping charge automatically when the order is processed.