ABEBOOKS.COM RECOGNIZED AS A BIZRATE.COM "GOLD STORE"
BY ONLINE BUYERS
19th March 2001
(Victoria, BC) - Abebooks.com, the world's leading source
of hard-to-find, out-of-print, secondhand, rare, and obscure books,
has been approved as a customer-certified Gold Store Merchant
on BizRate.com, the #1 retail mall on the Web according to Media
Metrix. BizRate.com's marketplace is designed to organize thousands
of sellers and buyers in a single location and provide consumers
with direct access to the widest choice of merchants, unbiased
customer-based ratings, and a powerful comparison-shopping search
engine to shop from millions of products online.
To become a customer-certified Gold Store Merchant, e-retailers
must participate in BizRate.com's exclusive point-of-sale and
fulfillment surveys and continuously solicit feedback from their
customers on a number of important attributes including on-time
delivery, product selection, price, posted privacy policies, Web
site navigation as well as shipping and handling. To maintain
the highest integrity and independence, BizRate.com does not charge
merchants for evaluating or listing them on its Web site.
"This award means a lot to us, as it comes directly from
our customers. We're happy that they're happy with the service;
we're looking forward to acting on the suggestions that have come
in, and attracting new buyers as well," abebooks.com's media
spokeswoman, Lindsay Carlson said.
"All merchants participating in our Gold Store Merchant
Program are able to differentiate themselves - not only by price
but also in terms of quality -- to millions of BizRate.com's ready-to-buy
shoppers," said Seth Geiger, vice president of Professional
Services at BizRate.com. "We're pleased to have abebooks.com
in our program. Their customers can shop with confidence, and
know they purchase from a reputable and reliable vendor."
Abebooks is the world's largest book site, listing over 35 million
books. With offices in Canada and Germany, abebooks provides independent
booksellers with business support, technological infrastructure
and international marketing, enabling booksellers of any size
to compete on an equal footing with book superstores. Through
its acquisition of Germany's JustBooks, now abebooks Europe, the
company now serves over 10,000 member booksellers worldwide via
web sites in English, German, and French. Abebooks was launched
on the Internet in May of 1996 and offers consumers the most complete
collection of rare, used, and out-of-print books available anywhere.