Librería: ZBK Books, Carlstadt, NJ, Estados Unidos de America
EUR 4,19
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: acceptable. Fast & Free Shipping â" A well-used but reliable copy with all text fully readable. Pages and cover remain intact, though wear such as notes, highlighting, bends, or library marks may be present. Supplemental items like CDs or access codes may not be included.
Librería: Greenworld Books, Arlington, TX, Estados Unidos de America
EUR 4,77
Cantidad disponible: 2 disponibles
Añadir al carritoCondición: good. Fast Free Shipping â" Good condition book with a firm cover and clean, readable pages. Shows normal use, including some light wear or limited notes highlighting, yet remains a dependable copy overall. Supplemental items like CDs or access codes may not be included.
Librería: Greenworld Books, Arlington, TX, Estados Unidos de America
EUR 5,04
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: acceptable. Fast Free Shipping â" A well-loved copy with text fully readable and cover pages intact. May display wear such as writing, highlighting, bends, folds or library marks. Still a complete and usable book. Supplemental items like CDs or access codes may not be included.
Librería: World of Books (was SecondSale), Montgomery, IL, Estados Unidos de America
EUR 5,27
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Librería: Wonder Book, Frederick, MD, Estados Unidos de America
EUR 5,35
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Good. Good condition. Very Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
EUR 5,64
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
EUR 5,69
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
EUR 5,69
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
EUR 5,69
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Idioma: Inglés
Publicado por Wiley & Sons, Incorporated, John, 2007
ISBN 10: 0787987522 ISBN 13: 9780787987527
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Original o primera edición
EUR 6,62
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Good. 1st Edition. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Idioma: Inglés
Publicado por Wiley & Sons, Incorporated, John, 2007
ISBN 10: 0787987522 ISBN 13: 9780787987527
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Original o primera edición
EUR 6,62
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Very Good. 1st Edition. Used book that is in excellent condition. May show signs of wear or have minor defects.
Idioma: Inglés
Publicado por Wiley & Sons, Incorporated, John, 2007
ISBN 10: 0787987522 ISBN 13: 9780787987527
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
Original o primera edición
EUR 6,62
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Very Good. 1st Edition. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects.
Librería: Books From California, Simi Valley, CA, Estados Unidos de America
EUR 4,40
Cantidad disponible: 1 disponibles
Añadir al carritohardcover. Condición: Good. Book is bent.
Librería: HPB-Emerald, Dallas, TX, Estados Unidos de America
EUR 5,62
Cantidad disponible: 1 disponibles
Añadir al carritohardcover. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Librería: HPB-Diamond, Dallas, TX, Estados Unidos de America
EUR 7,03
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Librería: BookFarm, San Diego, CA, Estados Unidos de America
EUR 11,95
Cantidad disponible: 1 disponibles
Añadir al carritohardcover. Condición: New. New.
Librería: Meadowland Media, Fayetteville, AR, Estados Unidos de America
EUR 10,52
Cantidad disponible: 1 disponibles
Añadir al carritohardcover. Ships same or next business day.
Idioma: Inglés
Publicado por John Wiley & Sons, Incorporated, 2007
ISBN 10: 0787987522 ISBN 13: 9780787987527
Librería: TextbookRush, Grandview Heights, OH, Estados Unidos de America
EUR 13,34
Cantidad disponible: 2 disponibles
Añadir al carritoCondición: Brand New. Ships SAME or NEXT business day. We Ship to APO/FPO addr. Choose EXPEDITED shipping and receive in 2-5 business days within the United States. See our member profile for customer support contact info. We have an easy return policy.
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 14,55
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Librería: BargainBookStores, Grand Rapids, MI, Estados Unidos de America
EUR 19,10
Cantidad disponible: 5 disponibles
Añadir al carritoHardback or Cased Book. Condición: New. How to Talk to Customers: Create a Great Impression Every Time with Magic. Book.
Librería: Lakeside Books, Benton Harbor, MI, Estados Unidos de America
EUR 15,72
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!
Librería: GreatBookPrices, Columbia, MD, Estados Unidos de America
EUR 17,35
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: As New. Unread book in perfect condition.
Librería: Lucky's Textbooks, Dallas, TX, Estados Unidos de America
EUR 18,11
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Librería: Sequitur Books, Boonsboro, MD, Estados Unidos de America
Miembro de asociación: IOBA
Ejemplar firmado
EUR 17,58
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: As New. Inscribed by both authors. Hardcover and dust jacket. Good binding and cover. Clean, unmarked pages. Name to FEP. Ships daily. Signed.
Librería: California Books, Miami, FL, Estados Unidos de America
EUR 21,98
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Idioma: Inglés
Publicado por John Wiley & Sons Inc, New York, 2007
ISBN 10: 0787987522 ISBN 13: 9780787987527
Librería: Grand Eagle Retail, Bensenville, IL, Estados Unidos de America
Original o primera edición
EUR 23,97
Cantidad disponible: 1 disponibles
Añadir al carritoHardcover. Condición: new. Hardcover. Filled with case studies and anecdotes, How to Talk to Customers demystifies the most critical aspect of customer service: conversations employees have every day with customers. In this must-have resource, Diane Berenbaum and Tom Larkin outline a proven system based on their MAGIC customer service training program. MAGIC, which stands for Make A Great Impression on the Customer, can help anyone become the type of communicator that makes their customers feel special. For more on this book, Using case studies and anecdotes from their work with over 200 companies, Diane Berenbaum and Tom Larkin demystify the most critical aspect of customer service: conversations employees have every day with customers. With their detailed "33 Points of MAGIC" they show how any customer dialogue can be evaluated and measured for actual results. Shipping may be from multiple locations in the US or from the UK, depending on stock availability.
EUR 18,97
Cantidad disponible: 15 disponibles
Añadir al carritoHRD. Condición: New. New Book. Shipped from UK. Established seller since 2000.
EUR 22,31
Cantidad disponible: 3 disponibles
Añadir al carritoCondición: New. pp. x + 209 Illus.
Librería: GreatBookPricesUK, Woodford Green, Reino Unido
EUR 18,96
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New.
Librería: Kennys Bookshop and Art Galleries Ltd., Galway, GY, Irlanda
Original o primera edición
EUR 25,28
Cantidad disponible: Más de 20 disponibles
Añadir al carritoCondición: New. Using case studies and anecdotes from their work with over 200 companies, Diane Berenbaum and Tom Larkin demystify the most critical aspect of customer service: conversations employees have every day with customers. With their detailed "33 Points of MAGIC" they show how any customer dialogue can be evaluated and measured for actual results. Num Pages: 224 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 235 x 186 x 26. Weight in Grams: 482. . 2007. 1st Edition. Hardcover. . . . .