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Knowledge Based Management: Unleashing the Power of Quality ImprovementSchmidt, Stephen R.- Tapa dura
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Lean Veterinary Practice Management: Higher Quality, Less Waste, Better Resource Utilization and Continuous ImprovementPonsford, III , DVM, Emanuel "Chip"- Tapa blanda
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Total Quality Management: The Management of Change Through Process ImprovementOakland, John S.- Tapa dura
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Nursing Leadership and Management for Patient Safety and Quality CareMurray PhD RN CNE, Elizabeth- Tapa blanda
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Quality Without Tears: The Art of Hassle-Free ManagementCrosby, Philip- Tapa blanda
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