Idioma: Inglés
Publicado por O'Reilly Media, Incorporated, 2018
ISBN 10: 1491927186 ISBN 13: 9781491927182
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
EUR 20,78
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Idioma: Inglés
Publicado por O'Reilly Media, Incorporated, 2018
ISBN 10: 1491927186 ISBN 13: 9781491927182
Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
EUR 20,78
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Librería: Lady BookHouse, Belmont, MA, Estados Unidos de America
EUR 22,15
Cantidad disponible: 1 disponibles
Añadir al carritopaperback. Condición: As New. This book is in near-perfect condition, showing minimal signs of use. It has clean, crisp pages with no markings or highlighting, and the spine and cover are intact without any creases or wear. This book appears as if it has been barely touched and is virtually indistinguishable from a brand new book. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Librería: Idaho Youth Ranch Books, Boise, ID, Estados Unidos de America
EUR 24,83
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: Good. SIGNED BY THE AUTHOR A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact (including dust cover, if applicable). The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include "From the library of" labels or limited small stickers. Book may have a remainder mark or be a price cutter.
Librería: California Books, Miami, FL, Estados Unidos de America
EUR 36,61
Cantidad disponible: 6 disponibles
Añadir al carritoCondición: New.
EUR 38,25
Cantidad disponible: 3 disponibles
Añadir al carritoPaperback. Condición: New. How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used.You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
Librería: Pulpfiction Books, Vancouver, BC, Canada
EUR 26,15
Cantidad disponible: 1 disponibles
Añadir al carritoSoft cover. Condición: Fine. Fine trade paperback, clean and unmarked.
Librería: PAPER CAVALIER UK, London, Reino Unido
EUR 32,65
Cantidad disponible: 1 disponibles
Añadir al carritoCondición: very good. Gently used. May include previous owner's signature or bookplate on the front endpaper, sticker on back and/or remainder mark on text block.
Librería: California Books, Miami, FL, Estados Unidos de America
EUR 51,43
Cantidad disponible: 9 disponibles
Añadir al carritoCondición: New.
Librería: Majestic Books, Hounslow, Reino Unido
EUR 52,74
Cantidad disponible: 3 disponibles
Añadir al carritoCondición: New. pp. 240.
Idioma: Inglés
Publicado por Oreilly & Associates Inc, 2018
ISBN 10: 1492039594 ISBN 13: 9781492039594
Librería: Revaluation Books, Exeter, Reino Unido
EUR 55,39
Cantidad disponible: 2 disponibles
Añadir al carritoPaperback. Condición: Brand New. 360 pages. 7.25x9.00x0.75 inches. In Stock.
Librería: Books Puddle, New York, NY, Estados Unidos de America
EUR 64,85
Cantidad disponible: 3 disponibles
Añadir al carritoCondición: New. pp. 240.
Idioma: Inglés
Publicado por Oreilly & Associates Inc, 2018
ISBN 10: 1491927186 ISBN 13: 9781491927182
Librería: Revaluation Books, Exeter, Reino Unido
EUR 54,31
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Brand New. 541 pages. 9.00x7.25x1.00 inches. In Stock.
Idioma: Inglés
Publicado por Oreilly & Associates Inc, 2018
ISBN 10: 1491927186 ISBN 13: 9781491927182
Librería: Revaluation Books, Exeter, Reino Unido
EUR 54,31
Cantidad disponible: 2 disponibles
Añadir al carritoPaperback. Condición: Brand New. 541 pages. 9.00x7.25x1.00 inches. In Stock.
Idioma: Inglés
Publicado por Oreilly & Associates Inc, 2018
ISBN 10: 1492039594 ISBN 13: 9781492039594
Librería: Revaluation Books, Exeter, Reino Unido
EUR 67,46
Cantidad disponible: 2 disponibles
Añadir al carritoPaperback. Condición: Brand New. 360 pages. 7.25x9.00x0.75 inches. In Stock.
Idioma: Inglés
Publicado por Oreilly & Associates Inc, 2018
ISBN 10: 1491927186 ISBN 13: 9781491927182
Librería: Revaluation Books, Exeter, Reino Unido
EUR 69,22
Cantidad disponible: 1 disponibles
Añadir al carritoPaperback. Condición: Brand New. 541 pages. 9.00x7.25x1.00 inches. In Stock.
EUR 46,40
Cantidad disponible: 3 disponibles
Añadir al carritoPaperback. Condición: New. How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used.You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.