Paperback. ROI at Work builds on ASTD's earlier work on measuring return-on-investment (ROI) of performance improvement interventions and introduces even more examples of ROI application.Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability. 174 pages. 0.540. N° de ref. de la librería
Sinopsis: ROI at Work is an invaluable resource for practitioners who need to show how training programs contribute to the bottom line. This newest offering by celebrated ROI professionals, Jack Phillips and Patti Phillips, presents cases and discussion questions to stimulate change and offers solutions to organizations looking to improve current evaluation techniques. With case studies applied across a range of industries--telecommunications, financial services, automotive, and pharmaceuticals, learn from real-life situations, including evolving best practices.
About the Author: Jack J. Phillips is chairman of the ROI Institute based in Chelsea, Alabama, and is the author or editor of more than 30 books and 100 articles. His expertise in measurement and evaluation is based on extensive research and more than 27 years of corporate experience in the aerospace, textile, metal, construction material, and banking industries. Phillips has served as a training and development manager for two Fortune 500 firms, a senior human resources officer, a regional federal savings bank president, and a university management professor. Patricia P. Phillips is an internationally recognized author, consultant, and researcher. She is president and CEO of the ROI Institute and chairman of the Chelsea Group, an international consulting organization that supports efforts to build accountability into training, human resource, and performance improvement programs. Ms. Phillips holds a doctorate in international development and a master of arts degree in public and private management. She is certified in ROI evaluation and has been awarded the designation of Certified Performance Technologist. Her most recent book, The Bottomline on ROI (2002), won the 2003 ISPI Award of Excellence.
Título: ROI at Work (Paperback)
Año de publicación: 2005
Condición del libro: New
Descripción ASTD Press, 2005. Estado de conservación: Good. Shows some signs of wear, and may have some markings on the inside. Nº de ref. de la librería GRP16687480
Descripción Estado de conservación: Good. May have some shelf-wear due to normal use. Nº de ref. de la librería 0KVBKD003UFE
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Descripción Estado de conservación: Very Good. In good condition and ready for quick shipment to any US location by an experienced and reliable seller. CDs and Access codes may not be included as is the case with most used books. Thanks for shopping with us!. Nº de ref. de la librería 2009180
Descripción ASTD Press, 2005. Paperback. Estado de conservación: Used: Good. Nº de ref. de la librería SONG1562864041
Descripción 2006. PAP. Estado de conservación: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Nº de ref. de la librería TN-9781562864040
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Descripción American Society for Training and Development, 2005. PAP. Estado de conservación: New. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Nº de ref. de la librería CE-9781562864040