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Pay Attention! I'm Your Customer" and the Reason You're in Business

Smith, Ken

ISBN 10: 1890676977 / ISBN 13: 9781890676971
Editorial: Beaver's Pond Press, Inc., Edina, Minnesota, 2001
Condición: Very Good Encuadernación de tapa blanda
Librería: Glued To The Tube Books (Minneapolis, MN, Estados Unidos de America)

Librería en AbeBooks desde: 13 de noviembre de 2002

Cantidad: 1

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Descripción

".They {customers} are not the enemy. They are the ones putting their money on the counter and choosing one business alternative over another. They provide the money that creates the jobs. Their needs are not an interruption of service work. They are the purpose of having service workers. They deserve better treatment than they usually receive." This book has 165 pages and is illustrated. The book is a SIGNED copy from the author, Kem Smith. N° de ref. de la librería 008694

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Detalles bibliográficos

Título: Pay Attention! I'm Your Customer" and the ...

Editorial: Beaver's Pond Press, Inc., Edina, Minnesota

Año de publicación: 2001

Encuadernación: Pictorial Softcover

Condición del libro:Very Good

Condición de la sobrecubierta: No Jacket

Ejemplar firmado: Signed by Author

Edición: First Printing

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