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Organizational Behaviour

Jeff Harris,Sandra J. Hartman

ISBN 10: 8172249926 / ISBN 13: 9788172249922
Editorial: Jaico Publishing House, 2002
Nuevos Condición: New Encuadernación de tapa blanda
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This comprehensive textbook uses realistic case examples, self-tests, and plentiful tables and figures to illustrate the principles of workplace behavior. The classic areas of ethics, motivation, conflict, and organizational culture are amply covered, while special attention is paid to such current issues as the effects of new technologies on workers, the pitfalls and opportunities of globalization and multiculturalism, the physical environment of the workplace, and the role perception plays in effective management. A teacher`s manual with lecture notes and a test bank is also available. Contents:- Preface Chap. I : HUMAN BEHAVIOR AT WORK-WITH AN EMPHASIS ON ETHICS 1. Objectives 2. A Case to Consider: The "Best-Seller" 3. Management Perspectives 4. Ethical Issues and Social Responsibility 5. Employee Dishonesty and Theft 6. Summary 7. Questions to Consider 8. Chapter Case: Decisions, Decisions 9. Glossary Chap. II : DIVERSITY AND INEQUITY IN THE WORKPLACE : 1. Objectives 2. A Case to Consider : Ellen Crenshaw - A Dissatisfied Banker 3. Four American Generations 4. Gender: Women As a Minority 5. Older Workers As an Age Minority 6. Younger Employees-Their Strengths and Weaknesses 7. Minorities Based upon Race 8. What Can Be Done? 9. Workers with Disabilities 10. Employees with AIDS 11. Steps Toward Equity 12. Summary 13. Questions to Consider 14. Chapter Case : A New Breed of Nurse 15. Glossary Chap. III GLOBALIZATION AND ITS EFFECTS : 1. Objectives 2. A Case to Consider : I Need Advice 3. A Managerial Challenge - The Multinational Movement 4. Cultural Values 5. Societal Procedures and Methods 6. Multinational Language and Communication 7. Summary 8. Questions to Consider 9. Chapter Case : The Case of the Wrong Mangoes 10. Glossary Chap. IV : ORGANIZATIONAL CULTURE - THE PLANNED, STRUCTURED SIDE : 1. Objectives 2. A Case to Consider : Fairfields Nursing Home 3. The Culture of the Organization 4. The Best Structure for an Organization to Have 5. Contemporary Happenings in Organizational Composition 6. Summary 7. Questions to Consider 8. Chapter Case : Changes at Barbados Airlines 9. Glossary Chap. V : ORGANIZATIONAL CULTURE -THE INFORMAL ORGANIZATION AND POWER AND POLITICS : 1. Objectives 2. A Case to Consider: The Three Night Custodians 3. Organizational Culture and Cultural Realities 4. Overcoming a Faulty Culture 5. Management`s Relationship to the Informal Organization 6. Power: For Managers Only? A Dirty Word? 7. Summary 8. Questions to Consider 9. Chapter Case : Marley Printing Company 10. Glossary Chap. VI : WHAT GOOD ARE GROUPS, ANYWAY? : 1. Objectives 2. A Case to Consider: O`Keefe-The Director Who Wants a Group Decision 3. Formal Groups and Teams 4. Traditional Groups and Teams 5. Nontraditional Groups 6. Team Building and Problem Solving 7. Summary 8. Questions to Consider 9. Chapter Case: The Arrogant Architects 10. Glossary Chap. VII : THE PHYSICAL SURROUNDINGS OF THE WORKPLACE : 1. Objectives 2. A Case to Consider : The Superior Insurance Company 3. Effects of Nature-Temperature and Humidity 4. The Impact of Visual Stimuli 5. Auditory Factors -The Effects of Noise 6. Physical Location and Placement 7. The Status Impact of Physical Climate 8. Smoking in the Workplace 9. Summary 10. Questions to Consider 11. Chapter Case : The Casino Crazies 12. Glossary Chap. VIII : PERCEPTION AND THE INDIVIDUAL : 1. Objectives 2. A Case to Consider: David Addison-An Unexpected Success Story 3. What You See Is What You Get 4. Perceptions About Self and Others 5. Role Perception 6. Perception of Who Controls Outcomes (Locus of Control) 7. The Pygmalion Effect-Improving Performance Through Perception 8. Summary 9. Questions to Consider 10. Chapter Case : The State Highway Review Board 11. Glossary Ch Printed Pages: 478. N° de ref. de la librería 8851

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Título: Organizational Behaviour

Editorial: Jaico Publishing House

Año de publicación: 2002

Encuadernación: Paperback

Condición del libro:New

Edición: First edition.

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