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Operations Management: Customer-Focused Principles

Knod, Edward M.;Schonberger, Richard;Schonberger, R.

2 valoraciones por Goodreads
ISBN 10: 0072320591 / ISBN 13: 9780072320596
Editorial: Burr Ridge, Illinois, U.S.A.: Richard d Irwin, 2000
Usado Condición: Good Encuadernación de tapa dura
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Librería en AbeBooks desde: 26 de noviembre de 2009

Cantidad disponible: 2

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Good condition, used in outstanding condition. Book is the US version. TEXTBOOK ONLY, accessories such as CD, infotrac, web access codes, may not be included. Buy with confidence. In the unlikely event something should go wrong, you can contact us to assist with excellent customer service. We are very proud to be in this program as it allows us to offer the best customer experience possible. All orders shipped within 1 business day. Inventory subject to prior sale. Satisfaction guaranteed!! Expedite Shipping Available. N° de ref. de la librería ABE-4916398071

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Detalles bibliográficos

Título: Operations Management: Customer-Focused ...

Editorial: Burr Ridge, Illinois, U.S.A.: Richard d Irwin

Año de publicación: 2000

Encuadernación: Hardcover

Condición del libro:Good

Condición de la sobrecubierta: Good

Edición: 5th or later Edition

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Sinopsis:

Book by Edward M Knod Richard J Schonberger

Reseña del editor:

This work provides a survey of the most innovative techniques and methods for managing operations in services and manufacturing, presenting all concepts with a real-world perspective based on extensive global consulting work. The text is provides a customer-focused approach. Using the authors' 15 principles as a framework for organizing the text, teamwork, quality and customer service in both manufacturing and services are stressed, as well as traditional topics such as product and service design, purchasing, inventory, location and layout, and scheduling.

"Sobre este título" puede pertenecer a otra edición de este libro.

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Outstanding books and US version. Textbook only, accessories such as CD¿s, infotrac, web access codes,¿ may not be included. Buy with confidence. In the unlikely event something should go wrong, you can contact us to assist with excellent customer service. We are very proud to be in this program as it allows us to offer the best customer experience possible. All orders shipped within 1 business day. Inventory subject to prior sale. Satisfaction guaranteed!! Expedite Shipping Available.

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