Cover has some rubbing and edge wear. N° de ref. de la librería
Sinopsis: This book addresses the issues of using Data Analysis Tools in a service or administrative setting. Written in the easy, reader-friendly style of Understanding Variation, but with the in-depth content of Understanding Statistical Process Control, the book handles new and comprehensive concepts with great clarity. It is organized around three basic questions of improvement: What do you want to accomplish? By what method? How will you know? With over 130 service sector examples and case histories, you will discover where to start, what to measure, how to measure it, and how to understand the measurement. More than teaching how to create process behavior charts, this book takes you beyond merely understanding data to a framework in which to use it effectively. It provides the practical expertise and useful guidance that you have come to expect from Donald J. Wheeler.
About the Author: Dr. Donald J. Wheeler has been actively planting the seeds of transformation in companies and organizations around the world for over 25 years. His classes have been credited with being the essential element in turning companies around and taking them from red ink to black. In less spectacular ways his seminars have been the foundation for establishing learning cultures within many organizations in various industries. Unlike so many classes where the emphasis is upon techniques, Dr. Wheeler's classes go far beyond mere techniques to teaching the way of thinking needed to use those techniques effectively. He has worked with over 250 companies in chemical processing, health care, medical equipment, information technology, steel and aluminum production, agribusiness, food production and processing, electronics, pulp and paper processing, automotive suppliers, government agencies, and banking. Dr. Wheeler has taught over 1000 seminars in the USA, Canada, Mexico, England, Scotland, Ireland, Wales, Norway, Sweden, Finland, Germany, Belgium, Switzerland, Portugal, South Africa, Brazil and Malaysia. Over 60,000 students from the US and 32 countries on five continents have attended his seminars, which are held in Knoxville, Tennessee. Marketing research shows that word of mouth advertising brings in the majority of these students. We love it when our clients and students tell their friends and colleagues how good Dr. Wheeler's classes are! Along with his acclaimed seminars, Dr. Wheeler has also authored or coauthored twenty books which collectively form the definitive library for Discovery through Data Analysis. His books are being used throughout the US and in over 41 countries around the world. Dr. Wheeler has M.S. and Ph.D. degrees in Statistics from Southern Methodist University. He taught at the University of Tennessee for 12 years where he was an Associate Professor of Statistics. He is a Fellow both the American Statistical Association and the American Society for Quality, and he was an associate of Dr. W. Edwards Deming until his death in 1993. In short, Dr. Wheeler is the internationally recognized expert on Data Analysis and SPC. He has the knowledge, the experience, and the ability to communicate that knowledge and experience to others. For more information on Dr. Wheeler's books and seminars, contact SPC Press at 800-545-8602.
Título: Making Sense of Data
Condición del libro: Acceptable
Descripción SPC PRESS (Statistical Process Control), 2003. Hardcover. Estado de conservación: Used: Acceptable. Nº de ref. de la librería SONG0945320612
Descripción Spc Pr, 2003. Hardcover. Estado de conservación: Good. Previous owners name inside the front page Good condition is defined as: a copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Most items will be dispatched the same or the next working day. Nº de ref. de la librería mon0007532156
Descripción SPC PRESS (Statistical Process C, 2003. Hardcover. Estado de conservación: Good. Item may show signs of shelf wear. Pages may include limited notes and highlighting. Includes supplemental or companion materials if applicable. Access codes may or may not work. Connecting readers since 1972. Customer service is our top priority. Nº de ref. de la librería mon0001067140
Descripción SPC PRESS (Statistical Process Control). Hardcover. Estado de conservación: VERY GOOD. little to no wear, pages are clean. The cover and binding are crisp with next no creases. Nº de ref. de la librería 2796935374
Descripción SPC PRESS (Statistical Process Control), 2003. Hardcover. Estado de conservación: Used: Like New. Ships Out Tomorrow!. Nº de ref. de la librería 170821051
Descripción SPC PRESS (Statistical Process Control), 2003. Hardcover. Estado de conservación: New. Nº de ref. de la librería DADAX0945320612
Descripción SPC PRESS (Statistical Process Control) 2003-09-09, 2003. Hardcover. Estado de conservación: good. 0945320612. Nº de ref. de la librería 523474
Descripción Estado de conservación: Very Good. In good condition and ready for quick shipment to any US location by an experienced and reliable seller. CDs and Access codes may not be included as is the case with most used books. Thanks for shopping with us!. Nº de ref. de la librería 2901859
Descripción SPC PRESS (Statistical Process Control), 2003. Estado de conservación: very good. Gently used. Expect delivery in 20 days. Nº de ref. de la librería 9780945320616-3
Descripción SPC PRESS (Statistical Process, 2003. Hardcover. Estado de conservación: Very Good. Great condition with minimal wear, aging, or shelf wear. Nº de ref. de la librería P020945320612