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Logistics Customer Service (21 century Vocational planning materials Logistics Management Series)(Chinese Edition)

CENG YI KUN PANG DE YI

ISBN 10: 7300222277 / ISBN 13: 9787300222271
Nuevos Condición: New Encuadernación de tapa blanda
Librería: liu xing (JiangSu, JS, China)

Librería en AbeBooks desde: 7 de abril de 2009

Cantidad disponible: 5

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Descripción

Language:Chinese.Paperback. Pub Date: 2016-2-1 Pages: 204 Publisher: China Renmin University Press Logistics customer service for logistics customer service positions Qualifications developed teaching materials. a selection of into the logistics customer service. pioneering logistics customers. logistics customer reception . logistics customers to negotiate. handling logistics customer objections and complaints . Get logistics customer commitment and retrospective analysis. improve logistics . N° de ref. de la librería CY009511

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Detalles bibliográficos

Título: Logistics Customer Service (21 century ...

Encuadernación: paperback

Condición del libro:New

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Sinopsis:

《物流客户服务》是针对物流客户服务岗位任职要求而开发的教材,精选了"走进物流客户服务"、"开拓物流客户"、"物流客户接待"、"物流客户洽谈"、"处理物流客户异议与投诉"、"获取物流客户承诺与回顾分析"、"提高物流客户满意度"、"物流crm信息技术与软件"八个单元。《物流客户服务》每一单元都按照行动导向教学法编写,以教学目标选择导课案例和项目,明确了任务层次及知识准备,安排了动脑筋、能力训练和实践创新等训练题目,在单元复习中设计了单元小结、重要概念和基本训练等内容。

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