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The Hostage at the Table

Kohlrieser, George

155 valoraciones por Goodreads
ISBN 10: 0787983845 / ISBN 13: 9780787983840
Editorial: John Wiley & Sons Inc
Nuevos Condición: New Encuadernación de tapa dura
Librería: Kennys Bookstore (Olney, MD, Estados Unidos de America)

Librería en AbeBooks desde: 9 de octubre de 2009

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Descripción

2006. 1st Edition. Hardcover. George Kohlrieser-an international leadership professor, consultant, and veteran hostage negotiator-explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. Series: J-B Warren Bennis Series. Num Pages: 272 pages, Illustrations. BIC Classification: KJM. Category: (P) Professional & Vocational. Dimension: 236 x 164 x 25. Weight in Grams: 466. . . . . . Books ship from the US and Ireland. N° de ref. de la librería V9780787983840

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Detalles bibliográficos

Título: The Hostage at the Table

Editorial: John Wiley & Sons Inc

Encuadernación: Hardcover

Condición del libro:New

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Sinopsis:

George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines the seven key factors that anyone can use to remove the blocks that stand in the way of resolving tough problems and shows how business leaders, in particular, can develop and access the skills they need to create trust and a positive mind-set in their companies.

From the Inside Flap:

Conflict is a part of our everyday human behavior that stems from a basic fight?or?flight instinct. Too often, however, we believe that conflict is something that must be avoided at all costs; this tendency to suppress conflict can spark a cascade of negative emotions that eventually derail managers, leaders, and organizations.

George Kohlrieser—an international leadership professor, consultant, and veteran hostage negotiator—explains that it is only by openly facing conflict that we can truly progress through the most difficult business challenges. In this provocative book, he reveals how the proven techniques and psychological insights used in hostage negotiation can be applied successfully to any personal or business relationship. Step by step, he outlines?the seven key?factors that anyone can use to remove the blocks that stand in the way of resolving tough problems, and he shows how business leaders in particular can develop and access the skills they need to create trust and a positive mind-set in their companies.

Filled with dramatic and compelling stories of true-to-life hostage situations, Hostage at the Table is a thoroughly researched book that shows how to

  • Put the "Fish on the Table" to resolve conflict
  • Learn to bond, even with your "enemy"
  • Never think like a hostage
  • Tap into the power of dialogue and negotiation
  • Access the law of reciprocity to build cooperation
  • Be a secure base to establish trust
  • Understand that the person is never the problem
  • Master the mind's eye and visualize success

Every day somewhere in the world, hostage negotiators confront the most violent disputes imaginable and report a success rate far exceeding 90 percent. Who are the "hostages at the table" in your organization? Although the answers may sometimes surprise, readers will never forget Kohlrieser's lessons for setting them free.

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