Education, business and human service settings are included in this revised edition of How to Design a Program Evaluation. Additional examples in these fields makes this volume more relevant to a wider audience in comparison with the first edition.

Through the use of diagrams, step-by-step directions, flow charts, and extensive examples, the book shows how a variety of design options can be conceived and implemented. Focusing on quantitative designs, it shows what to do when things go wrong and presents detailed methods for collecting, analyzing, and presenting data for each design.

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Carol Fitz-Gibbon initiated the A-Level Information System in 1983 and was Director of the Curriculum, Evaluation and Management Centre from 1989-2003 and Professor of Education at Durham from 1996-2003. She has a continuing interest in cross-age tutoring and Reforms as Experiments in an active retirement.

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