Dealer Quality Management

Teli, Shivagond / Lad, Siddhesh

ISBN 10: 3659804967 / ISBN 13: 9783659804960
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Publisher/Verlag: LAP Lambert Academic Publishing | Customer Voice, Care, Satisfaction & Delight | Building a rapport with customers and ensuring they feel respected and appreciated throughout the whole sales and after sales process adds to the experience for the customer. Establishing this sort of relationship, together with having the right processes in place, will enable dealers to create advocates, not just for the brand, but also for the dealer. Our research and best practice guidelines can be used as a blue print by car manufacturers looking to set up new dealerships or improve customer satisfaction at their existing dealerships. Through technological innovations, processes in all areas of the dealership can be improved for both the dealership staff and the customers. There are many innovative companies both large and small in the market working to solve problems, some complex and some simple, for business owners. | Format: Paperback | Language/Sprache: english | 120 pp. N° de ref. de la librería

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Sinopsis: Building a rapport with customers and ensuring they feel respected and appreciated throughout the whole sales and after sales process adds to the experience for the customer. Establishing this sort of relationship, together with having the right processes in place, will enable dealers to create advocates, not just for the brand, but also for the dealer. Our research and best practice guidelines can be used as a blue print by car manufacturers looking to set up new dealerships or improve customer satisfaction at their existing dealerships. Through technological innovations, processes in all areas of the dealership can be improved for both the dealership staff and the customers. There are many innovative companies both large and small in the market working to solve problems, some complex and some simple, for business owners.

About the Author: Prof.S.N.Teli is working as Dean (Admin.) & Associate professor (Mech.Engg.)in Saraswati college of Engineerng, Kharghar-Navi Mumbai.Dr.Bhimaraya Metri is working as Dean & Professor in International Management Institute,New Delhi,INDIA.Prof.Siddhesh Lad is working as Assistant Professor(Auto.Engg.)in Saraswati college of Engg.,Kharghar,Navimum

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Título: Dealer Quality Management
Condición del libro: New

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Teli Shivagond
Editorial: LAP Lambert Academic Publishing (2016)
ISBN 10: 3659804967 ISBN 13: 9783659804960
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Descripción LAP Lambert Academic Publishing, 2016. Paperback. Estado de conservación: New. PRINT ON DEMAND Book; New; Publication Year 2016; Not Signed; Fast Shipping from the UK. No. book. Nº de ref. de la librería ria9783659804960_lsuk

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Teli, Shivagond / Lad, Siddhesh
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Descripción Estado de conservación: New. Publisher/Verlag: LAP Lambert Academic Publishing | Customer Voice, Care, Satisfaction & Delight | Building a rapport with customers and ensuring they feel respected and appreciated throughout the whole sales and after sales process adds to the experience for the customer. Establishing this sort of relationship, together with having the right processes in place, will enable dealers to create advocates, not just for the brand, but also for the dealer. Our research and best practice guidelines can be used as a blue print by car manufacturers looking to set up new dealerships or improve customer satisfaction at their existing dealerships. Through technological innovations, processes in all areas of the dealership can be improved for both the dealership staff and the customers. There are many innovative companies both large and small in the market working to solve problems, some complex and some simple, for business owners. | Format: Paperback | Language/Sprache: english | 120 pp. Nº de ref. de la librería K9783659804960

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Shivagond Teli
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Descripción LAP Lambert Academic Publishing Dez 2015, 2015. Taschenbuch. Estado de conservación: Neu. Neuware - Building a rapport with customers and ensuring they feel respected and appreciated throughout the whole sales and after sales process adds to the experience for the customer. Establishing this sort of relationship, together with having the right processes in place, will enable dealers to create advocates, not just for the brand, but also for the dealer. Our research and best practice guidelines can be used as a blue print by car manufacturers looking to set up new dealerships or improve customer satisfaction at their existing dealerships. Through technological innovations, processes in all areas of the dealership can be improved for both the dealership staff and the customers. There are many innovative companies both large and small in the market working to solve problems, some complex and some simple, for business owners. 120 pp. Englisch. Nº de ref. de la librería 9783659804960

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Shivagond Teli
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Descripción LAP Lambert Academic Publishing Dez 2015, 2015. Taschenbuch. Estado de conservación: Neu. Neuware - Building a rapport with customers and ensuring they feel respected and appreciated throughout the whole sales and after sales process adds to the experience for the customer. Establishing this sort of relationship, together with having the right processes in place, will enable dealers to create advocates, not just for the brand, but also for the dealer. Our research and best practice guidelines can be used as a blue print by car manufacturers looking to set up new dealerships or improve customer satisfaction at their existing dealerships. Through technological innovations, processes in all areas of the dealership can be improved for both the dealership staff and the customers. There are many innovative companies both large and small in the market working to solve problems, some complex and some simple, for business owners. 120 pp. Englisch. Nº de ref. de la librería 9783659804960

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Descripción LAP Lambert Academic Publishing Dez 2015, 2015. Taschenbuch. Estado de conservación: Neu. This item is printed on demand - Print on Demand Neuware - Building a rapport with customers and ensuring they feel respected and appreciated throughout the whole sales and after sales process adds to the experience for the customer. Establishing this sort of relationship, together with having the right processes in place, will enable dealers to create advocates, not just for the brand, but also for the dealer. Our research and best practice guidelines can be used as a blue print by car manufacturers looking to set up new dealerships or improve customer satisfaction at their existing dealerships. Through technological innovations, processes in all areas of the dealership can be improved for both the dealership staff and the customers. There are many innovative companies both large and small in the market working to solve problems, some complex and some simple, for business owners. 120 pp. Englisch. Nº de ref. de la librería 9783659804960

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Descripción LAP Lambert Academic Publishing, 2015. PAP. Estado de conservación: New. New Book. Delivered from our UK warehouse in 3 to 5 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Nº de ref. de la librería LQ-9783659804960

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Descripción LAP Lambert Academic Publishing, 2015. PAP. Estado de conservación: New. New Book. Shipped from US within 10 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Nº de ref. de la librería IQ-9783659804960

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Teli Shivagond, Lad Siddhesh, Metri Bhimaraya
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Descripción LAP Lambert Academic Publishing, United States, 2015. Paperback. Estado de conservación: New. Language: English . Brand New Book ***** Print on Demand *****.Building a rapport with customers and ensuring they feel respected and appreciated throughout the whole sales and after sales process adds to the experience for the customer. Establishing this sort of relationship, together with having the right processes in place, will enable dealers to create advocates, not just for the brand, but also for the dealer. Our research and best practice guidelines can be used as a blue print by car manufacturers looking to set up new dealerships or improve customer satisfaction at their existing dealerships. Through technological innovations, processes in all areas of the dealership can be improved for both the dealership staff and the customers. There are many innovative companies both large and small in the market working to solve problems, some complex and some simple, for business owners. Nº de ref. de la librería AAV9783659804960

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