Service Operation Based on ITIL V3: A Management Guide (Best practice) - Tapa blanda

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9789087531270: Service Operation Based on ITIL V3: A Management Guide (Best practice)

Sinopsis

The Management Guides are a concise summary of the Foundations of It Service Management based on 'Itil V3'. A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well.

What are the key service management processes? What is the lifecycle approach?

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Reseña del editor

The Management Guides are a concise summary of the Foundations of It Service Management based on 'Itil V3'. A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well.

What are the key service management processes? What is the lifecycle approach?

"Sobre este título" puede pertenecer a otra edición de este libro.