Critical Success Factors for Knowledge Management: The Case of the Financial Services Industry

 
9783846542446: Critical Success Factors for Knowledge Management: The Case of the Financial Services Industry

This book explores whether knowledge management makes a positive contribution to organisational success in financial service institutions. In addressing this aim, the study develops the twin objectives of identifying the critical success factors for knowledge management and then establishing which of these factors have an impact on organisational success. Adopting a mixed methods approach, the key findings of this research are that there is a significant difference in perceptions of organisational success for organisations operating in a knowledge management environment compared with organisations operating in a non-knowledge management environment. Furthermore, this research has also established that the portfolio of factors associated with perceptions of organisational success are different for the two groups of organisations. Thus, this research makes an important contribution to knowledge management theory by developing a unifying framework of critical success factors for knowledge management in financial service institutions. The practical implications of this study mean that managers can focus on the factors that make most impact on perceptions of organisational success

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About the Author:

Dr Yusra Mouzughi is a principal lecturer at Liverpool Business School, United Kingdom. Yusra is research active in the field of knowledge management with a particular interest in critical success factors for knowledge management as well as the role of key stakeholders in knowledge management activities.

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Yusra Mouzughi
Editorial: LAP Lambert Academic Publishing 2012-02-23 (2012)
ISBN 10: 384654244X ISBN 13: 9783846542446
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Descripción Estado de conservación: New. Publisher/Verlag: LAP Lambert Academic Publishing | The Case of the Financial Services Industry | This book explores whether knowledge management makes a positive contribution to organisational success in financial service institutions. In addressing this aim, the study develops the twin objectives of identifying the critical success factors for knowledge management and then establishing which of these factors have an impact on organisational success. Adopting a mixed methods approach, the key findings of this research are that there is a significant difference in perceptions of organisational success for organisations operating in a knowledge management environment compared with organisations operating in a non-knowledge management environment. Furthermore, this research has also established that the portfolio of factors associated with perceptions of organisational success are different for the two groups of organisations. Thus, this research makes an important contribution to knowledge management theory by developing a unifying framework of critical success factors for knowledge management in financial service institutions. The practical implications of this study mean that managers can focus on the factors that make most impact on perceptions of organisational success | Format: Paperback | Language/Sprache: english | 300 pp. Nº de ref. de la librería K9783846542446

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Descripción LAP Lambert Academic Publishing Feb 2012, 2012. Taschenbuch. Estado de conservación: Neu. Neuware - This book explores whether knowledge management makes a positive contribution to organisational success in financial service institutions. In addressing this aim, the study develops the twin objectives of identifying the critical success factors for knowledge management and then establishing which of these factors have an impact on organisational success. Adopting a mixed methods approach, the key findings of this research are that there is a significant difference in perceptions of organisational success for organisations operating in a knowledge management environment compared with organisations operating in a non-knowledge management environment. Furthermore, this research has also established that the portfolio of factors associated with perceptions of organisational success are different for the two groups of organisations. Thus, this research makes an important contribution to knowledge management theory by developing a unifying framework of critical success factors for knowledge management in financial service institutions. The practical implications of this study mean that managers can focus on the factors that make most impact on perceptions of organisational success 300 pp. Englisch. Nº de ref. de la librería 9783846542446

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Yusra Mouzughi
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Descripción LAP Lambert Academic Publishing Feb 2012, 2012. Taschenbuch. Estado de conservación: Neu. Neuware - This book explores whether knowledge management makes a positive contribution to organisational success in financial service institutions. In addressing this aim, the study develops the twin objectives of identifying the critical success factors for knowledge management and then establishing which of these factors have an impact on organisational success. Adopting a mixed methods approach, the key findings of this research are that there is a significant difference in perceptions of organisational success for organisations operating in a knowledge management environment compared with organisations operating in a non-knowledge management environment. Furthermore, this research has also established that the portfolio of factors associated with perceptions of organisational success are different for the two groups of organisations. Thus, this research makes an important contribution to knowledge management theory by developing a unifying framework of critical success factors for knowledge management in financial service institutions. The practical implications of this study mean that managers can focus on the factors that make most impact on perceptions of organisational success 300 pp. Englisch. Nº de ref. de la librería 9783846542446

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Yusra Mouzughi
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Descripción LAP Lambert Academic Publishing Feb 2012, 2012. Taschenbuch. Estado de conservación: Neu. This item is printed on demand - Print on Demand Neuware - This book explores whether knowledge management makes a positive contribution to organisational success in financial service institutions. In addressing this aim, the study develops the twin objectives of identifying the critical success factors for knowledge management and then establishing which of these factors have an impact on organisational success. Adopting a mixed methods approach, the key findings of this research are that there is a significant difference in perceptions of organisational success for organisations operating in a knowledge management environment compared with organisations operating in a non-knowledge management environment. Furthermore, this research has also established that the portfolio of factors associated with perceptions of organisational success are different for the two groups of organisations. Thus, this research makes an important contribution to knowledge management theory by developing a unifying framework of critical success factors for knowledge management in financial service institutions. The practical implications of this study mean that managers can focus on the factors that make most impact on perceptions of organisational success 300 pp. Englisch. Nº de ref. de la librería 9783846542446

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