Students? Satisfaction Level in Private Higher Education: A Case in Malaysia

 
9783838396576: Students? Satisfaction Level in Private Higher Education: A Case in Malaysia

The purpose of this research is to measure the level of students' satisfaction in University Tun Abdul Razak (UNITAR), Malaysia. The survey questionnaires were distributed to the students of undergraduate and post-graduate levels at UNITAR, Malaysia. The survey questionnaires consists of five parts of customer satisfactions constructs that being measured. The surveys were conducted by using convenient sampling method. A total of 87 respondents have participated in the survey. The results show that all 5 hypotheses were accepted which indicate that the students are satisfied with all five dimensions measured (Facilities, student services, E-Learning, education Prospect and lecturers). The findings of the study were discussed based on the outcome of the study with reference to the findings of the previous scholars. The limitations and the suggestions for future research works have been highlighted.

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About the Author:

Dr. Jayaraman Munusamy is currently serving Limkokwing University of Creative Technology as an Associate Professor in the Centre of Post-Graduate Studies. Prior to that, he had served University Tun Abdul Razak as an Assistant Professor in the business faculty for three years.

Dr. Jayaraman Munusamy is currently serving Limkokwing University of Creative Technology as an Associate Professor in the Centre of Post-Graduate Studies. Prior to that, he had served University Tun Abdul Razak as an Assistant Professor in the business faculty for three years.

Dr. Jayaraman Munusamy is currently serving Limkokwing University of Creative Technology as an Associate Professor in the Centre of Post-Graduate Studies. Prior to that, he had served University Tun Abdul Razak as an Assistant Professor in the business faculty for three years.

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Jayaraman Munusamy
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Munusamy, Jayaraman / Selvarajah, Tharmaraj
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Descripción Estado de conservación: New. Publisher/Verlag: LAP Lambert Academic Publishing | A Case in Malaysia | The purpose of this research is to measure the level of students' satisfaction in University Tun Abdul Razak (UNITAR), Malaysia. The survey questionnaires were distributed to the students of undergraduate and post-graduate levels at UNITAR, Malaysia. The survey questionnaires consists of five parts of customer satisfactions constructs that being measured. The surveys were conducted by using convenient sampling method. A total of 87 respondents have participated in the survey. The results show that all 5 hypotheses were accepted which indicate that the students are satisfied with all five dimensions measured (Facilities, student services, E-Learning, education Prospect and lecturers). The findings of the study were discussed based on the outcome of the study with reference to the findings of the previous scholars. The limitations and the suggestions for future research works have been highlighted. | Format: Paperback | Language/Sprache: english | 72 pp. Nº de ref. de la librería K9783838396576

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Jayaraman Munusamy; Tharmaraj Selvarajah; Shankar Chelliah
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Descripción LAP Lambert Acad. Publ. Aug 2010, 2010. Taschenbuch. Estado de conservación: Neu. Neuware - The purpose of this research is to measure the level of students' satisfaction in University Tun Abdul Razak (UNITAR), Malaysia. The survey questionnaires were distributed to the students of undergraduate and post-graduate levels at UNITAR, Malaysia. The survey questionnaires consists of five parts of customer satisfactions constructs that being measured. The surveys were conducted by using convenient sampling method. A total of 87 respondents have participated in the survey. The results show that all 5 hypotheses were accepted which indicate that the students are satisfied with all five dimensions measured (Facilities, student services, E-Learning, education Prospect and lecturers). The findings of the study were discussed based on the outcome of the study with reference to the findings of the previous scholars. The limitations and the suggestions for future research works have been highlighted. 72 pp. Englisch. Nº de ref. de la librería 9783838396576

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Descripción LAP Lambert Acad. Publ. Aug 2010, 2010. Taschenbuch. Estado de conservación: Neu. Neuware - The purpose of this research is to measure the level of students' satisfaction in University Tun Abdul Razak (UNITAR), Malaysia. The survey questionnaires were distributed to the students of undergraduate and post-graduate levels at UNITAR, Malaysia. The survey questionnaires consists of five parts of customer satisfactions constructs that being measured. The surveys were conducted by using convenient sampling method. A total of 87 respondents have participated in the survey. The results show that all 5 hypotheses were accepted which indicate that the students are satisfied with all five dimensions measured (Facilities, student services, E-Learning, education Prospect and lecturers). The findings of the study were discussed based on the outcome of the study with reference to the findings of the previous scholars. The limitations and the suggestions for future research works have been highlighted. 72 pp. Englisch. Nº de ref. de la librería 9783838396576

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Jayaraman Munusamy, Tharmaraj Selvarajah, Shankar Chelliah
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Descripción LAP Lambert Academic Publishing, Germany, 2010. Paperback. Estado de conservación: New. Language: English . Brand New Book ***** Print on Demand *****.The purpose of this research is to measure the level of students satisfaction in University Tun Abdul Razak (UNITAR), Malaysia. The survey questionnaires were distributed to the students of undergraduate and post-graduate levels at UNITAR, Malaysia. The survey questionnaires consists of five parts of customer satisfactions constructs that being measured. The surveys were conducted by using convenient sampling method. A total of 87 respondents have participated in the survey. The results show that all 5 hypotheses were accepted which indicate that the students are satisfied with all five dimensions measured (Facilities, student services, E-Learning, education Prospect and lecturers). The findings of the study were discussed based on the outcome of the study with reference to the findings of the previous scholars. The limitations and the suggestions for future research works have been highlighted. Nº de ref. de la librería AAV9783838396576

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Jayaraman Munusamy; Tharmaraj Selvarajah; Shankar Chelliah
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Descripción LAP LAMBERT Academic Publishing, 2010. Paperback. Estado de conservación: New. book. Nº de ref. de la librería M383839657X

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