Occupational Stress of Bank Managers: Occupational Stress in Private Sector Banks of Sri Lanka: A Study with Special Reference to Branch Managers

 
9783659165412: Occupational Stress of Bank Managers: Occupational Stress in Private Sector Banks of Sri Lanka: A Study with Special Reference to Branch Managers

This book describes the Occupational Stress in Private Sector Banks of Sri Lanka. Due to the rapid globalization process, the Sri Lankan Banks have started providing many customer friendly services. These services have increased the work burden of the bank employees and caused severe mental stress. The bank authorities have not come forward to address these problems. No branch manager with stress, can satisfy customers at different levels. Research studies were earlier conducted to identify various sources of stress. But there was no attempt to make a detailed study relating to stress among bank staff in the Sri Lankan context. Further, the factors that influence stress and the strategies to be adopted to reduce the stress, have not been investigated so far. Therefore, the present study is a timely attempt to investigate the stress among branch managers of private sector banks in Sri Lanka.

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About the Author:

W.R.P.K. FERNANDO is working as a Senior Lecturer, Faculty of Management Studies, Rajarata University, Mihintale, Sri Lanka. MURUGESAN SELVAM is heading the Department of Commerce &Financial Studies, Bharathidasan University, Tiruchirappalli, Tamil Nadu, India. He is the Founder-Publisher&Chief Editor of SMART Journal of Business Management Studies

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W R P K Fernando
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ISBN 10: 3659165417 ISBN 13: 9783659165412
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Descripción LAP Lambert Academic Publishing 2012-07-03, 2012. paperback. Estado de conservación: New. Nº de ref. de la librería 9783659165412

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Fernando, W.R.P.K.
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Descripción Estado de conservación: New. Publisher/Verlag: LAP Lambert Academic Publishing | Occupational Stress in Private Sector Banks of Sri Lanka: A Study with Special Reference to Branch Managers | This book describes the Occupational Stress in Private Sector Banks of Sri Lanka. Due to the rapid globalization process, the Sri Lankan Banks have started providing many customer friendly services. These services have increased the work burden of the bank employees and caused severe mental stress. The bank authorities have not come forward to address these problems. No branch manager with stress, can satisfy customers at different levels. Research studies were earlier conducted to identify various sources of stress. But there was no attempt to make a detailed study relating to stress among bank staff in the Sri Lankan context. Further, the factors that influence stress and the strategies to be adopted to reduce the stress, have not been investigated so far. Therefore, the present study is a timely attempt to investigate the stress among branch managers of private sector banks in Sri Lanka. | Format: Paperback | Language/Sprache: english | 284 pp. Nº de ref. de la librería K9783659165412

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Descripción LAP Lambert Academic Publishing, 2012. PAP. Estado de conservación: New. New Book. Shipped from US within 10 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Nº de ref. de la librería IQ-9783659165412

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Descripción LAP Lambert Academic Publishing Jul 2012, 2012. Taschenbuch. Estado de conservación: Neu. Neuware - This book describes the Occupational Stress in Private Sector Banks of Sri Lanka. Due to the rapid globalization process, the Sri Lankan Banks have started providing many customer friendly services. These services have increased the work burden of the bank employees and caused severe mental stress. The bank authorities have not come forward to address these problems. No branch manager with stress, can satisfy customers at different levels. Research studies were earlier conducted to identify various sources of stress. But there was no attempt to make a detailed study relating to stress among bank staff in the Sri Lankan context. Further, the factors that influence stress and the strategies to be adopted to reduce the stress, have not been investigated so far. Therefore, the present study is a timely attempt to investigate the stress among branch managers of private sector banks in Sri Lanka. 284 pp. Englisch. Nº de ref. de la librería 9783659165412

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W. R. P. K. Fernando
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Descripción LAP Lambert Academic Publishing Jul 2012, 2012. Taschenbuch. Estado de conservación: Neu. Neuware - This book describes the Occupational Stress in Private Sector Banks of Sri Lanka. Due to the rapid globalization process, the Sri Lankan Banks have started providing many customer friendly services. These services have increased the work burden of the bank employees and caused severe mental stress. The bank authorities have not come forward to address these problems. No branch manager with stress, can satisfy customers at different levels. Research studies were earlier conducted to identify various sources of stress. But there was no attempt to make a detailed study relating to stress among bank staff in the Sri Lankan context. Further, the factors that influence stress and the strategies to be adopted to reduce the stress, have not been investigated so far. Therefore, the present study is a timely attempt to investigate the stress among branch managers of private sector banks in Sri Lanka. 284 pp. Englisch. Nº de ref. de la librería 9783659165412

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W. R. P. K. Fernando
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Descripción LAP Lambert Academic Publishing Jul 2012, 2012. Taschenbuch. Estado de conservación: Neu. This item is printed on demand - Print on Demand Neuware - This book describes the Occupational Stress in Private Sector Banks of Sri Lanka. Due to the rapid globalization process, the Sri Lankan Banks have started providing many customer friendly services. These services have increased the work burden of the bank employees and caused severe mental stress. The bank authorities have not come forward to address these problems. No branch manager with stress, can satisfy customers at different levels. Research studies were earlier conducted to identify various sources of stress. But there was no attempt to make a detailed study relating to stress among bank staff in the Sri Lankan context. Further, the factors that influence stress and the strategies to be adopted to reduce the stress, have not been investigated so far. Therefore, the present study is a timely attempt to investigate the stress among branch managers of private sector banks in Sri Lanka. 284 pp. Englisch. Nº de ref. de la librería 9783659165412

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W R P K Fernando, Murugesan Selvam
Editorial: LAP Lambert Academic Publishing, Germany (2012)
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Descripción LAP Lambert Academic Publishing, Germany, 2012. Paperback. Estado de conservación: New. Aufl.. Language: English . Brand New Book ***** Print on Demand *****.This book describes the Occupational Stress in Private Sector Banks of Sri Lanka. Due to the rapid globalization process, the Sri Lankan Banks have started providing many customer friendly services. These services have increased the work burden of the bank employees and caused severe mental stress. The bank authorities have not come forward to address these problems. No branch manager with stress, can satisfy customers at different levels. Research studies were earlier conducted to identify various sources of stress. But there was no attempt to make a detailed study relating to stress among bank staff in the Sri Lankan context. Further, the factors that influence stress and the strategies to be adopted to reduce the stress, have not been investigated so far. Therefore, the present study is a timely attempt to investigate the stress among branch managers of private sector banks in Sri Lanka. Nº de ref. de la librería AAV9783659165412

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Murugesan Selvam
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Descripción LAP Lambert Academic Publishing. Paperback. Estado de conservación: New. Paperback. 284 pages. Dimensions: 8.7in. x 5.9in. x 0.6in.This book describes the Occupational Stress in Private Sector Banks of Sri Lanka. Due to the rapid globalization process, the Sri Lankan Banks have started providing many customer friendly services. These services have increased the work burden of the bank employees and caused severe mental stress. The bank authorities have not come forward to address these problems. No branch manager with stress, can satisfy customers at different levels. Research studies were earlier conducted to identify various sources of stress. But there was no attempt to make a detailed study relating to stress among bank staff in the Sri Lankan context. Further, the factors that influence stress and the strategies to be adopted to reduce the stress, have not been investigated so far. Therefore, the present study is a timely attempt to investigate the stress among branch managers of private sector banks in Sri Lanka. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Paperback. Nº de ref. de la librería 9783659165412

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