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Occupational Stress of Bank Managers: Occupational Stress in Private Sector Banks of Sri Lanka: A Study with Special Reference to Branch Managers - Tapa blanda
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This book describes the Occupational Stress in Private Sector Banks of Sri Lanka. Due to the rapid globalization process, the Sri Lankan Banks have started providing many customer friendly services. These services have increased the work burden of the bank employees and caused severe mental stress. The bank authorities have not come forward to address these problems. No branch manager with stress, can satisfy customers at different levels. Research studies were earlier conducted to identify various sources of stress. But there was no attempt to make a detailed study relating to stress among bank staff in the Sri Lankan context. Further, the factors that influence stress and the strategies to be adopted to reduce the stress, have not been investigated so far. Therefore, the present study is a timely attempt to investigate the stress among branch managers of private sector banks in Sri Lanka.
Biografía del autor:
W.R.P.K. FERNANDO is working as a Senior Lecturer, Faculty of Management Studies, Rajarata University, Mihintale, Sri Lanka. MURUGESAN SELVAM is heading the Department of Commerce &Financial Studies, Bharathidasan University, Tiruchirappalli, Tamil Nadu, India. He is the Founder-Publisher&Chief Editor of SMART Journal of Business Management Studies
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- EditorialLAP LAMBERT Academic Publishing
- Año de publicación2012
- ISBN 10 3659165417
- ISBN 13 9783659165412
- EncuadernaciónTapa blanda
- Número de páginas284
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Occupational Stress of Bank Managers: Occupational Stress in Private Sector Banks of Sri Lanka: A Study with Special Reference to Branch Managers
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LAP LAMBERT Academic Publishing
(2012)
ISBN 10: 3659165417
ISBN 13: 9783659165412
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Occupational Stress of Bank Managers
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Occupational Stress of Bank Managers
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Occupational Stress of Bank Managers
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Descripción Taschenbuch. Condición: Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -This book describes the Occupational Stress in Private Sector Banks of Sri Lanka. Due to the rapid globalization process, the Sri Lankan Banks have started providing many customer friendly services. These services have increased the work burden of the bank employees and caused severe mental stress. The bank authorities have not come forward to address these problems. No branch manager with stress, can satisfy customers at different levels. Research studies were earlier conducted to identify various sources of stress. But there was no attempt to make a detailed study relating to stress among bank staff in the Sri Lankan context. Further, the factors that influence stress and the strategies to be adopted to reduce the stress, have not been investigated so far. Therefore, the present study is a timely attempt to investigate the stress among branch managers of private sector banks in Sri Lanka. 284 pp. Englisch. Nº de ref. del artículo: 9783659165412
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Occupational Stress of Bank Managers Occupational Stress in Private Sector Banks of Sri Lanka A Study with Special Reference to Branch Managers
Publicado por
LAP LAMBERT Academic Publishing
(2012)
ISBN 10: 3659165417
ISBN 13: 9783659165412
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Descripción PAP. Condición: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Nº de ref. del artículo: L0-9783659165412
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Occupational Stress of Bank Managers : Occupational Stress in Private Sector Banks of Sri Lanka: A Study with Special Reference to Branch Managers
Publicado por
LAP Lambert Academic Publishing
(2012)
ISBN 10: 3659165417
ISBN 13: 9783659165412
Nuevo
Taschenbuch
Cantidad disponible: 2
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Descripción Taschenbuch. Condición: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - This book describes the Occupational Stress in Private Sector Banks of Sri Lanka. Due to the rapid globalization process, the Sri Lankan Banks have started providing many customer friendly services. These services have increased the work burden of the bank employees and caused severe mental stress. The bank authorities have not come forward to address these problems. No branch manager with stress, can satisfy customers at different levels. Research studies were earlier conducted to identify various sources of stress. But there was no attempt to make a detailed study relating to stress among bank staff in the Sri Lankan context. Further, the factors that influence stress and the strategies to be adopted to reduce the stress, have not been investigated so far. Therefore, the present study is a timely attempt to investigate the stress among branch managers of private sector banks in Sri Lanka. Nº de ref. del artículo: 9783659165412
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Occupational Stress of Bank Managers
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(2012)
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ISBN 13: 9783659165412
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Descripción Kartoniert / Broschiert. Condición: New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Autor/Autorin: Fernando W.R.P.K.W.R.P.K. FERNANDO is working as a Senior Lecturer, Faculty of Management Studies, Rajarata University, Mihintale, Sri Lanka. MURUGESAN SELVAM is heading the Department of Commerce &Financial Studies, Bharathidasan Un. Nº de ref. del artículo: 5136319
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Occupational Stress of Bank Managers Occupational Stress in Private Sector Banks of Sri Lanka A Study with Special Reference to Branch Managers
Publicado por
LAP LAMBERT Academic Publishing
(2012)
ISBN 10: 3659165417
ISBN 13: 9783659165412
Nuevo
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Descripción PAP. Condición: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Nº de ref. del artículo: L0-9783659165412
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