Human Resource Management: An Applied Approach

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Jean Phillips is a professor of Human Resource Management in the School of Labor and Employment Relations at Penn State University. She earned her PhD from Michigan State University in Business Management and Organizational Behavior. Her interests focus on recruitment, staffing, and the processes that lead to employee and organizational success.  Dr. Phillips was among the top 5 percent of published authors in Journal of Applied Psychology and Personnel Psychology during the 1990s, and she received the 2004 Cummings Scholar Award from the Organizational Behavior Division of the Academy of Management. She is also a Fellow of the Society for Industrial and Organizational Psychology.

Dr. Phillips has published more than fifty research articles, chapters, and books, including Strategic Staffing (3e, 2014), Organizational Behavior (12e, 2016), Human Resource Management (2013), Managing Now (2008), and the five-book Staffing Strategically (2012) series for the Society for Human Resource Management (SHRM). She was also the founding coeditor of the Organizational Behavior/Human Resource Management series for Business Expert Press. Her applied work includes leveraging employee surveys to enhance strategic execution and business performance, developing leadership and teamwork skills, and creating and evaluating strategic recruitment and staffing programs. She has taught online and traditional courses in Human Resource Management and Organizational behavior in the United States, Iceland, and Singapore.