Martyn Ould has re-invented process modelling for the real world. Throw away pre-conceived ideas of wall-to-wall reengineering charts, workflow diagrams and arcane application logic. The author shows us that processes are participatory, concurrent and mobile. Their underlying formalism is interactive role-based computation. With the advent of Business Process Management Systems (BPMS) this important book is essential practice for those modelling processes using languages such as BPML and BPEL. -- Howard Smith * Co-chair of the Business Process Management Initiative (BPMI.org) and Chief Technology Officer, Computer Sciences Corporation European Group *
Businesses must constantly adapt to remain competitive and cannot be held back by static IT systems. Riva is a pioneering method for business process management used to design, model, analyse and record. The methods described in the book work on a business level, but are IT-orientated and willl be invaluable to those who want to improve or design business processes or organisational structures to identify IT solutions, especially those involving BPM systems, workflow or document management.
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