Seeing What Others Don't: The Remarkable Ways We Gain Insights

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9781857886191: Seeing What Others Don't: The Remarkable Ways We Gain Insights

Insights—like Darwin's understanding of the way evolution actually works, and Watson and Crick's breakthrough discoveries about the structure of DNA-can change the world. We also need insights into the everyday things that frustrate and confuse us so that we can more effectively solve problems and get things done. Yet we know very little about when, why, or how insights are formed—or what blocks them. In Seeing What Others Don't, renowned cognitive psychologist Gary Klein unravels the mystery.

Klein is a keen observer of people in their natural settings—scientists, businesspeople, firefighters, police officers, soldiers, family members, friends, himself—and uses a marvelous variety of stories to illuminate his research into what insights are and how they happen. What, for example, enabled Harry Markopolos to put the finger on Bernie Madoff? How did Dr. Michael Gottlieb make the connections between different patients that allowed him to publish the first announcement of the AIDS epidemic? What did Admiral Yamamoto see (and what did the Americans miss) in a 1940 British attack on the Italian fleet that enabled him to develop the strategy of attack at Pearl Harbor? How did a "smokejumper" see that setting another fire would save his life, while those who ignored his insight perished? How did Martin Chalfie come up with a million-dollar idea (and a Nobel Prize) for a natural flashlight that enabled researchers to look inside living organisms to watch biological processes in action?

Klein also dissects impediments to insight, such as when organizations claim to value employee creativity and to encourage breakthroughs but in reality block disruptive ideas and prioritize avoidance of mistakes. Or when information technology systems are "dumb by design" and block potential discoveries.

Both scientifically sophisticated and fun to listen to, Seeing What Others Don't shows that insight is not just a "eureka!" moment but a whole new way of understanding.

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About the Author:

Gary Klein, PhD, a senior scientist at MacroCognition LLC, was instrumental in founding the field of naturalistic decision making. Dr. Klein received his PhD in experimental psychology from the University of Pittsburgh in 1969. He spent the first phase of his career in academia and the second phase working for the government as a research psychologist for the U.S. Air Force. The third phase, in private industry, started in 1978 when he founded Klein Associates, a research and development company that had grown to thirty-seven employees by the time he sold it in 2005. He is the author of Sources of Power: How People Make Decisions; The Power of Intuition; Working Minds: A Practitioner's Guide to Cognitive Task Analysis (with Beth Crandall and Robert Hoffman); and Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making. Dr. Klein lives in Yellow Springs, Ohio.

Review:

Brilliant discourse on a fascinating subject. It's written in a crisp, fluent, Gladwellish way and the pages flit by.” Management Today

His analysis of how Google searches and corporate culture inhibit insight is intriguing, while suggestions for improving the chances of having a breakthrough are practical and useful for many facets of life.” Publishers Weekly

No one has taught me more about the complexities and mysteries of human decision-making than Gary Klein.” Malcolm Gladwell

"Intriguing findings that should play a transformative role, not only in the field of psychology, but also in corporate boardrooms." Kirkus Reviews

"A valuable resource for business professionals to return to over again.” Library Journal

Written in a breezy yet informative conversational style, Seeing What Others Don't is a good read and helps to stimulate our own thinking about how insights occur.” Strategy & Leadership

Gary Klein pins down what until now has been the elusive topic of insight in his best and most personal work yet. The examples are memorable and Klein translates them into subtle and powerful lessons for practitioners and academics alike.” Karl Weick, Rensis Likert Distinguished University Professor, Emeritus, University of Michigan

Gary Klein's brilliant book is a superb analysis of why and how some people are able to understand things others do not. As one of Gary's students and disciples I can attest to the exceptional value his insights have added to my own leadership and decision making ability. This new book is a must read for all leaders and should be added to his other works as the definitive collection on how decisions are, and should be, made.” General Anthony C. Zinni USMC (Retired)

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Gary Klein
Editorial: Hodder Stoughton General Division, United Kingdom (2014)
ISBN 10: 1857886194 ISBN 13: 9781857886191
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Descripción Hodder Stoughton General Division, United Kingdom, 2014. Paperback. Estado de conservación: New. Language: English . Brand New Book. What enabled Harry Markopolos to put the finger on the master fraudster Bernie Madoff? - How did Dr Michael Gottlieb first detect and identify the AIDS epidemic among his patients. - How did a smokejumper recognize that setting another fire would save, rather than imperil, his life? - What did Admiral Yamamoto see in a 1940 British attack on the Italian fleet that enabled him to develop the strategy of attack at Pearl Harbor? THE ANSWER, TO ALL FOUR QUESTIONS, IS INSIGHT. Insights like these can change the world, but we also need insights into the everyday things that frustrate and confuse us, so we can more effectively solve problems, make decisions and get things done. Yet until now, we knew remarkably little about insight: how it works, and how we can develop it for ourselves. A keen observer of people in their natural settings - from soldiers to scientists, police officers to business people - renowned cognitive psychologist Gary Klein uses a range of fascinating real-life stories to illuminate the nature of insight. Revealing how insight is impeded by an over-emphasis on error reduction, and dumb by design IT systems, he demonstrates how insight can be positively encouraged through employing five key strategies: noticing connections, coincidences and curiosities, investigating contradictions, and creating breakthrough solutions through the force of desperation. Nº de ref. de la librería AA69781857886191

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Gary Klein
Editorial: Hodder Stoughton General Division, United Kingdom (2014)
ISBN 10: 1857886194 ISBN 13: 9781857886191
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Descripción Hodder Stoughton General Division, United Kingdom, 2014. Paperback. Estado de conservación: New. Language: English . Brand New Book. What enabled Harry Markopolos to put the finger on the master fraudster Bernie Madoff? - How did Dr Michael Gottlieb first detect and identify the AIDS epidemic among his patients. - How did a smokejumper recognize that setting another fire would save, rather than imperil, his life? - What did Admiral Yamamoto see in a 1940 British attack on the Italian fleet that enabled him to develop the strategy of attack at Pearl Harbor? THE ANSWER, TO ALL FOUR QUESTIONS, IS INSIGHT. Insights like these can change the world, but we also need insights into the everyday things that frustrate and confuse us, so we can more effectively solve problems, make decisions and get things done. Yet until now, we knew remarkably little about insight: how it works, and how we can develop it for ourselves. A keen observer of people in their natural settings - from soldiers to scientists, police officers to business people - renowned cognitive psychologist Gary Klein uses a range of fascinating real-life stories to illuminate the nature of insight. Revealing how insight is impeded by an over-emphasis on error reduction, and dumb by design IT systems, he demonstrates how insight can be positively encouraged through employing five key strategies: noticing connections, coincidences and curiosities, investigating contradictions, and creating breakthrough solutions through the force of desperation. Nº de ref. de la librería AA69781857886191

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