12: The Elements of Great Managing

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9781595629982: 12: The Elements of Great Managing

12: The Elements of Great Managing is the 2006 sequel to 1999's First, Break All the Rules, written by Marcus Buckingham and Curt Coffman. Based on Gallup's proprietary Q12 survey from the mid-1990s, 12 follows great managers as they harness employee engagement to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.

The authors weave Gallup insights from 1999 to 2006 with discoveries in the fields of neuroscience, game theory, psychology, sociology, and economics.

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About the Author:

Rodd Wagner is the New York Times bestselling author of the book "Widgets: The 12 New Rules for Managing Your Employees As If They're Real People." He is one of the foremost authorities on employee engagement and collaboration. Wagner's books, speeches, and thought leadership focus on how human nature affects business strategy. He currently serves as vice president of employee engagement strategy at BI Worldwide.

Wagner is a confidential advisor to senior executives on the best ways to increase their personal effectiveness and their organizations' performance. His work has taken him around the world, to the executive suites of major corporations in nearly every industry, to the Pentagon, and to the aircraft carrier USS Nimitz.

Wagner is lead author of the books "12: The Elements of Great Managing" and "Power of 2: How to Make the Most of Your Partnerships at Work and in Life." His books have been published in 10 languages and his work featured in The Wall Street Journal, ABC News Now, BusinessWeek.com, CNBC.com, and the National Post of Canada, and parodied in Dilbert.

Wagner holds an M.B.A. with honors from the University of Utah Graduate School of Business. He was formerly a principal of Gallup, the research director of the Portland Press Herald and WGME-TV in Maine, a reporter and news editor for The Salt Lake Tribune, and a radio talk show host. When not writing or consulting, he enjoys fly-fishing, snowboarding, and coaching youth lacrosse.

Review:

"For a book essentially about empathy, '12: The Elements of Great Managing' is a little full of itself. It turns out that the Gallup Organization considers '12' the follow-up to 'First, Break All the Rules.' Why? Because both books rely on polling information gleaned from the company's database and because the new book's numerical title refers to the dozen traits shared by exceptional managers, as defined by 'First, Break All the Rules.' This time out, Gallup employees Rodd Wagner and James K. Harter are credited as the authors, though it's clear from the start who is really in charge: Messrs. Wagner and Harter's bosses."- The Wall Street Journal, January 10, 2007

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Rodd Wagner, James K. Harter
Editorial: Gallup Press, United States (2006)
ISBN 10: 159562998X ISBN 13: 9781595629982
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Descripción Gallup Press, United States, 2006. Hardback. Estado de conservación: New. Language: English . Brand New Book. More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the 12 elements most important for sustaining high performance. These were identified in the 1999 bestseller First, Break All the Rules. The Gallup study now includes 9 million employee and manager interviews spanning 114 countries and conducted in 41 languages. The authors weave together the latest Gallup insights with recent discoveries in the fields of psychology, physiology, game theory, neuroscience, and management. Chapters in the book follow great managers as they harness employee engagement to turn around a failing call center, save a struggling restaurant, improve patient care in a hospital, maintain production through power outages, and face a host of other challenges in settings around the world. Written to be accessible to all managers and employees, 12 explains what every company needs to know about human nature on the job. Nº de ref. de la librería AA89781595629982

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Descripción Gallup Press. Estado de conservación: New. 159562998X Brand New, Choose Expedited shipping for GUARANTEED delivery within 4-5 business days. Standard Delivery within 6-14 business days. We may not ship to PO Box, APO , FPO Address, please contact us. Customer satisfaction guaranteed. Nº de ref. de la librería HO_9781595629982

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Descripción Gallup Press, United States, 2006. Hardback. Estado de conservación: New. Language: English . Brand New Book. More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the 12 elements most important for sustaining high performance. These were identified in the 1999 bestseller First, Break All the Rules. The Gallup study now includes 9 million employee and manager interviews spanning 114 countries and conducted in 41 languages. The authors weave together the latest Gallup insights with recent discoveries in the fields of psychology, physiology, game theory, neuroscience, and management. Chapters in the book follow great managers as they harness employee engagement to turn around a failing call center, save a struggling restaurant, improve patient care in a hospital, maintain production through power outages, and face a host of other challenges in settings around the world. Written to be accessible to all managers and employees, 12 explains what every company needs to know about human nature on the job. Nº de ref. de la librería AA89781595629982

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Descripción Gallup Press, 2006. Hardcover. Estado de conservación: New. book. Nº de ref. de la librería M159562998X

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Descripción 2006. HRD. Estado de conservación: New. New Book.Shipped from US within 10 to 14 business days. Established seller since 2000. Nº de ref. de la librería IB-9781595629982

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Descripción 2006. HRD. Estado de conservación: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Nº de ref. de la librería VS-9781595629982

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Descripción Gallup Press, United States, 2006. Hardback. Estado de conservación: New. Language: English . This book usually ship within 10-15 business days and we will endeavor to dispatch orders quicker than this where possible. Brand New Book. More than a decade ago, Gallup combed through its database of more than 1 million employee and manager interviews to identify the 12 elements most important for sustaining high performance. These were identified in the 1999 bestseller First, Break All the Rules. The Gallup study now includes 9 million employee and manager interviews spanning 114 countries and conducted in 41 languages. The authors weave together the latest Gallup insights with recent discoveries in the fields of psychology, physiology, game theory, neuroscience, and management. Chapters in the book follow great managers as they harness employee engagement to turn around a failing call center, save a struggling restaurant, improve patient care in a hospital, maintain production through power outages, and face a host of other challenges in settings around the world. Written to be accessible to all managers and employees, 12 explains what every company needs to know about human nature on the job. Nº de ref. de la librería BTE9781595629982

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Editorial: Gallup Press 12/1/2006 (2006)
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Descripción Gallup Press 12/1/2006, 2006. Hardback or Cased Book. Estado de conservación: New. 12: The Elements of Great Managing. Book. Nº de ref. de la librería BBS-9781595629982

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Editorial: Gallup Press 2006-11-01 (2006)
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Descripción Gallup Press 2006-11-01, 2006. Estado de conservación: New. Brand new book, sourced directly from publisher. Dispatch time is 24-48 hours from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely. Nº de ref. de la librería NU-GRD-00617354

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