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Conducting the Reference Interview: A How-to-do-it Manual: No. 166 (How-to-do-it Manuals) - Tapa blanda
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Book by Catherine Sheldrick Ross Kirsti Nilsen Marie L Rad
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Find your bearings in this rapidly evolving hybrid reference environment through proven strategies, advice, exercises and research from three experts in the field. The revised second edition of this practical how-to for all types of librarians will teach you to understand the needs of public, academic and special library users across any virtual setting - email, text messaging, social networking websites - as well as in traditional and face-to-face models of communication. Based on the latest research in communication theory, the book includes new exercises and examples to help you practice effective reference transactions and avoid common pitfalls. Guidance for helping users with special language-related needs (such as speech and hearing disabilities and English Language Learners) and social difficulties is also included, as are updated chapters on readers' advisory interviewing and policy and training procedures. An extensively revised chapter on virtual reference features new sections on live chat and instant messaging services, as well as a discussion of Web 2.0 initiatives and updated information on e-mail reference. Pooling their wealth of experience, the authors share real-life interview examples alongside constructive critiques and practical suggestions to improve interviewing methods. "Booklist"'s praise of the previous edition holds true with this new edition: 'The work is laudable for its practicality, clarity, cogency, and supportive data...In short, an essential read for all current and future reference librarians'.
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- EditorialNeal-Schuman Publishers Inc
- Año de publicación2009
- ISBN 10 155570655X
- ISBN 13 9781555706555
- EncuadernaciónTapa blanda
- Número de edición2
- Número de páginas225
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Conducting the Ref Interview, 2nd
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Conducting the Ref Interview, 2nd
Publicado por
Neal-Schuman Publishers, 2009
ISBN 10: 155570655X
ISBN 13: 9781555706555
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Paperback. Condición: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 1.9. Nº de ref. del artículo: G155570655XI4N00
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Conducting the Reference Interview: A How-To-Do-It Manual for Librarians
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Neal-Schuman Publishers, 2009
ISBN 10: 155570655X
ISBN 13: 9781555706555
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Conducting the Reference Interview: A How-To-Do-It Manual for Librarians
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Neal-Schuman Publishers, 2009
ISBN 10: 155570655X
ISBN 13: 9781555706555
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Librería: SecondSale, Montgomery, IL, Estados Unidos de America
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Conducting the Reference Interview: A How-To-Do-It Manual for Librarians
Publicado por
Neal-Schuman Publishers, Inc., 2009
ISBN 10: 155570655X
ISBN 13: 9781555706555
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Conducting the Reference Interview : A How-To-Do-It Manual for Librarians
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Neal-Schuman Publishers, Incorporated, 2009
ISBN 10: 155570655X
ISBN 13: 9781555706555
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Conducting the Reference Interview : A How-To-Do-It Manual for Librarians
Publicado por
Neal-Schuman Publishers, Incorporated, 2009
ISBN 10: 155570655X
ISBN 13: 9781555706555
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Librería: Better World Books, Mishawaka, IN, Estados Unidos de America
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Conducting the Reference Interview: A How-To-Do-It Manual for Librarians, Second Edition (How to Do It Manuals for Librarians)
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Neal-Schuman Publishers, 2009
ISBN 10: 155570655X
ISBN 13: 9781555706555
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Conducting the Reference Interview: A How-To-Do-It Manual for Librarians, Second Edition (How to Do It Manuals for Librarians)
Publicado por
Neal-Schuman Publishers, 2009
ISBN 10: 155570655X
ISBN 13: 9781555706555
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Softcover. Condición: Good. Find your bearings in this rapidly evolving hybrid reference environment through proven strategies, advice, exercises and research from three experts in the field. The revised second edition of this practical how-to for all types of librarians will teach you to understand the needs of public, academic and special library users across any virtual setting - email, text messaging, social networking websites - as well as in traditional and face-to-face models of communication. Based on the latest research in communication theory, the book includes new exercises and examples to help you practice effective reference transactions and avoid common pitfalls. Guidance for helping users with special language-related needs (such as speech and hearing disabilities and English Language Learners) and social difficulties is also included, as are updated chapters on readers\' advisory interviewing and policy and training procedures. An extensively revised chapter on virtual reference features new sections on live chat and instant messaging services, as well as a discussion of Web 2.0 initiatives and updated information on e-mail reference. Pooling their wealth of experience, the authors share real-life interview examples alongside constructive critiques and practical suggestions to improve interviewing methods. \"Booklist\"\'s praise of the previous edition holds true with this new edition: \'The work is laudable for its practicality, clarity, cogency, and supportive data.In short, an essential read for all current and future reference librarians\'. Nº de ref. del artículo: AMPLE155570655X
Cantidad disponible: 1 disponibles
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Conducting the Reference Interview : A How-To-Do-It Manual for Librarians
Publicado por
Neal-Schuman Publishers, Incorporated, 2009
ISBN 10: 155570655X
ISBN 13: 9781555706555
Antiguo o usado
Tapa blanda
Librería: Better World Books Ltd, Dunfermline, Reino Unido
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Condición: Very Good. 2nd Edition. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Nº de ref. del artículo: GRP101648826
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