Offers executives, managers, and consultants specific guidelines for developing crisis management programs to help prevent future crises and more effectively manage those that do occur. Based on five hundred interviews and case examples of innovative companies in the United States, Canada, and France. Clearly demonstrates the roles played by individuals, corporate culture, structure, and strategy in determining an organization's proclivity for crises and its ability to respond effectively.
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Descripción Jossey-Bass, 1992. Hardcover. Estado de conservación: New. Nº de ref. de la librería P111555424074