Design and the Creation of Value - Tapa dura

Heskett provides us the most comprehensive set of ideas about how organizations can use design to create economic value. These essays are the best source for linking design theory with policies that organizations can adopt and act upon.
Patrick Whitney, Distinguished Professor at the Institute of Design, Illinois Institute of Technology, USA

Clive Dilnot and Suzan Boztepe are two of the finest scholars in the design field. This judicious selection brings Heskett's always lively work to a new generation of readers - while gathering Heskett's work on economics and public policy for readers who already know the historian.
Ken Friedman, Chair Professor of Design Innovation Studies at Tongji University, China

We should care passionately about the relationship between design and economic value. If good design has no or little obvious economic value then we are doomed to live in a world where everything from the built environment in which we live to the smart phone in our hand will be created without thought to its beauty, functionality and impact on us as users. Fortunately that is not the case and we all know intuitively that good design has value. This book helps us to move beyond intuition and gives us the language to explore design in economic terms. In doing so it can help us to convince key decision-makers, whether in business or in public life, about this key and eternal relationship. Too often they seem programmed to forget!
Matthew Carmona, Professor of Planning and Urban Design at the Bartlett School of Planning, University College London, UK

John Heskett was a pioneering British design historian, with a particular interest in design and economics.

Design and the Creation of Value' publishes for the first time his groundbreaking seminar on design and economic value. In remarkably clear and accessible prose Heskett explores the how the key traditions of economic thought conceive of how value is created. Critically teasing out the role of design in this process, Heskett shows how design's role in innovating and creating value creating value for organisations and products can be given a firm grounding in economic theory.

Featuring examples of businesses which have successfully responded to the value of design in their practice, as well as others who have failed because of their inability to understand value-creation, Heskett looks in detail at the relationship between producers, markets, products and consumers, using these instances to offer a both a strong critique of the limitations conventional economic thought and new model of the economic importance of design thinking in value creation.