Quality & Performance Excellence

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9781305662223: Quality & Performance Excellence

Packed with cutting-edge coverage that includes the latest theory and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 8e has three primary objectives: familiarize students with the basic principles and methods, show how these principles and methods have been put into effect in a variety of organizations, and illustrate the relationship between basic principles and the popular theories and models studied in management courses. Extremely flexible and student friendly, the text is organized according to traditional management topics, helping students quickly see the connections between quality principles and management theories. Discussions of the Baldrige criteria are updated to reflect 2015-16 criteria. The eighth edition also includes new examples, experiential exercises, and case studies. Providing practical experience, many cases focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific.

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About the Author:

James R. Evans is a professor in the Department of Operations, Business Analytics, and Information Systems in the Lindner College of Business at the University of Cincinnati. His served as president of the Decision Sciences Institute 1997-1998 and 11 years on the Board of Examiners and Panel of Judges for the Malcolm Baldrige National Quality Award. He has been editor of the Quality Management Journal, published by the American Society for Quality, and served on editorial boards of numerous other journals. Dr. Evans has published more than 90 refereed papers and more than 30 editions of books. During the annual Quality Congress in May 2004, the American Society for Quality presented Dr. Evans and co-author Bill Lindsay with the Philip B. Crosby Medal for writing THE MANAGEMENT AND CONTROL OF QUALITY, 6E. The Crosby medal was presented "for authoring a distinguished book contributing significantly to the extension of the philosophy and application of the principles, methods, and techniques of quality management."

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James R. Evans
Editorial: Cengage Learning (2016)
ISBN 10: 1305662229 ISBN 13: 9781305662223
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Descripción Cengage Learning, 2016. Soft cover. Estado de conservación: New. New. Mint condition US Edition. 8 Ed. Select Expedited to get your book in 3 to 5 business days including USA, CANADA, AUSTRALIA. All packages can be tracked. Excellent service. Thank you for looking. Nº de ref. de la librería 002115

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Descripción Cengage Learning, Inc, 2015. PAP. Estado de conservación: New. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Nº de ref. de la librería CN-9781305662223

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James Evans
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Descripción Cengage Learning, Inc, United States, 2016. Paperback. Estado de conservación: New. 8th edition. Language: English . Brand New Book. Packed with cutting-edge coverage that includes the latest theory and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 8e has three primary objectives: familiarize students with the basic principles and methods, show how these principles and methods have been put into effect in a variety of organizations, and illustrate the relationship between basic principles and the popular theories and models studied in management courses. Extremely flexible and student friendly, the text is organized according to traditional management topics, helping students quickly see the connections between quality principles and management theories. Discussions of the Baldrige criteria are updated to reflect 2015-16 criteria. The eighth edition also includes new examples, experiential exercises, and case studies. Providing practical experience, many cases focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific. Nº de ref. de la librería AAQ9781305662223

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Descripción Cengage Learning, Inc, United States, 2016. Paperback. Estado de conservación: New. 8th edition. Language: English . Brand New Book. Packed with cutting-edge coverage that includes the latest theory and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 8e has three primary objectives: familiarize students with the basic principles and methods, show how these principles and methods have been put into effect in a variety of organizations, and illustrate the relationship between basic principles and the popular theories and models studied in management courses. Extremely flexible and student friendly, the text is organized according to traditional management topics, helping students quickly see the connections between quality principles and management theories. Discussions of the Baldrige criteria are updated to reflect 2015-16 criteria. The eighth edition also includes new examples, experiential exercises, and case studies. Providing practical experience, many cases focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific. Nº de ref. de la librería AAQ9781305662223

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Descripción 2016. PAP. Estado de conservación: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Nº de ref. de la librería VD-9781305662223

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Evans, James R.
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Descripción South-Western Pub, 2016. Paperback. Estado de conservación: Brand New. 8th edition. 470 pages. 9.25x7.50x1.25 inches. In Stock. Nº de ref. de la librería __1305662229

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Descripción CENGAGE Learning Custom Publishing. Paperback. Estado de conservación: New. New copy - Usually dispatched within 2 working days. Nº de ref. de la librería B9781305662223

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James Evans
Editorial: Cengage Learning, Inc, United States (2016)
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Descripción Cengage Learning, Inc, United States, 2016. Paperback. Estado de conservación: New. 8th edition. Language: English . This book usually ship within 10-15 business days and we will endeavor to dispatch orders quicker than this where possible. Brand New Book. Packed with cutting-edge coverage that includes the latest theory and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 8e has three primary objectives: familiarize students with the basic principles and methods, show how these principles and methods have been put into effect in a variety of organizations, and illustrate the relationship between basic principles and the popular theories and models studied in management courses. Extremely flexible and student friendly, the text is organized according to traditional management topics, helping students quickly see the connections between quality principles and management theories. Discussions of the Baldrige criteria are updated to reflect 2015-16 criteria. The eighth edition also includes new examples, experiential exercises, and case studies. Providing practical experience, many cases focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific. Nº de ref. de la librería BZV9781305662223

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Descripción South-Western College Pub, 2016. Paperback. Estado de conservación: New. Never used!. Nº de ref. de la librería P111305662229

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Descripción South-Western College Pub, 2016. Paperback. Estado de conservación: New. Brand New!. Nº de ref. de la librería VIB1305662229

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