A Practical Guide to Analytics for Governments: Using Big Data for Good (Wiley and SAS Business Series) - Tapa dura

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MARIE LOWMAN is a principal industry consultant-government at SAS Institute. For more than two decades, she has overseen SAS's commitment to helping government organizations provide high-quality services to their constituents, while maximizing resources and budgets.

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Praise for A Practical Guide to Analytics for Governments

"In working with governments across the country, often what's needed for analytics is to just get started. This book is full of examples of typical problems and potential solutions that provide insight into how analytics can work in government. Practitioners from a variety of backgrounds and sectors will benefit from the compelling stories and practical guidance to get analytics off the ground."
—Eric Reese, Senior Implementation Advisor, Center for Government Excellence at Johns Hopkins University

"Accessible, applicable, relevant, and inspiring! Each chapter presents real-life examples of challenges and data-driven fixes that apply to our day-to-day government lives. These stories allow the reader to not only understand the process and value of data analytics, but inspire and empower the reader to act."
—Robert Phocas, J.D., M.E.M., Director of Sustainability, City of Charlotte, NC

"A Practical Guide to Analytics for Governments offers perfect examples of how governments can enhance success in policy development and implementation, improving effectiveness and efficiency in the achievement of desired outcomes. This book accurately describes how a government's investment in advanced analytics can provide a valuable tool in assuring solid policy decisions."
—Lanier M. Cansler, Former member of the North Carolina General Assembly and Former Secretary of the NC Department of Health and Human Services

"In many ways, modern government is information. A principal part of governing is to consume, understand, and act upon collected data. Politicians often argue about the effectiveness of specific government programs, but the truth can be revealed in collected data. This book highlights how big data and analytics can address many of our country's most pressing issues, while having a long-term positive impact on citizens."
—Shawn P. McCarthy, Research Director, IDC Government Insights

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Legislators, agency leaders, and support staff at federal, state, and local levels have unprecedented access to information and data on citizens. Advances in analytics, modeling, machine learning, reporting, and other technologies give civic leaders the power to better understand how government affects citizenry at every one of life's touchpoints, from childhood into adulthood. A Practical Guide to Analytics for Governments shines a light on the best practices used by public service professionals at every level who are making better decisions through analytics.

From public health and child well-being to transportation and fraud fighting, this immediately useful guide shows how analytics are already transforming the way government works. Each one of the exceptional contributors—including a teacher, councilwoman, transportation secretary, doctor, criminal justice expert, and others—shares the strategies and techniques that can improve results with informed decisions.

Analytics can take the guesswork out of government programs and enable government leaders to enhance quality of life for citizens. This single resource describes how data and analytics can help:

• Social services be proactive in assisting youth and families by identifying the most at-risk children, as well as address internal concerns such as high turnover and caseworker safety
• Public health and substance abuse workers customize care and interventions, and combat the opioid epidemic from the abuser and provider sides
• City leaders turn their municipalities into "smart cities" by choosing the right projects that support a long-term strategy
• Public leaders craft a step-by-step plan to create a government data analytics center to serve as a streamlined, more cost- effective platform for data-driven solutions

The answers to better governance are out there, and A Practical Guide to Analytics for Governments shows you how to find them in the data.