Even though emergency responders report that twenty to sixty percent of success in responding to emergency situations is due to psychological factors (concentrating, thinking, staying "cool") there is rarely any attention paid to training emergency responders in these critical psychological skills. The text presents the first comprehensive program to teach psychological skills to control arousal, improve concentration, enhance confidence -- during the response -- using realistic examples and applications directly from EMS and firefighting work. For emergency medial service workers, firefighters, and all those interested in the latest techniques in reducing stress and improving response.
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Descripción Prentice Hall. Paperback. Estado de conservación: Good. Book shows minor use. Cover and Binding have minimal wear and the pages have only minimal creases. Nº de ref. de la librería G0893038393I3N00