Working Globesmart: 12 People Skills for Doing Business across Borders - Tapa dura

For aspiring global managers and organizations developing tomorrow's leaders, this book delivers strategies for success on the global stage. Whether you are working in your company's foreign office or on a virtual team that spans the globe, this field guide can help you discover how competencies for crossing national or cultural boundaries add value to global business. Rich in examples - from Italy to India, Turkey to Thailand - this book bridges the gap between what we know about business success and what we know about differences in values, abilities and behavioural characteristics across various cultural dimensions. Global consultant Ernest Gundling provides the tools to transcend the limitations of local perspectives and bring out the links between communication and change, culture and commerce. With his GlobeSmart model, he shows how to develop cultural competencies at the organizational, group and interpersonal level, highlighting 12 key skills critical for success. The book addresses issues of greatest concern to contemporary leaders - global teamwork, customer relations, change management, strategy and innovation - and demonstrates the power of the Global People Skills framework to bring vision and strategy to life, to create training and development programmes for multicultural learners, and to develop or participate effectively in a global team.